6 Customer Reviews
- Date
- Highest Rating
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Review from Jeffrey T
5 stars07/22/2024
TLDR: 4 different technicians/ companies and none compare to *******.Don't call any other company to repair your AC! He will actually take the time to determine the issue rather than just replacing parts and hoping the issue is resolved, leading to you calling someone out again; unlike many others.He is the fourth person i've had come out, (the other 3 from different companies) each time their "fix" only lasted a couple days.******* came out the same day I called on a Monday, and spent every bit of 3 hours (It wasn't an obvious answer and it's already a VERY old system) trouble shooting while explaining every detail of the process to make sure you feel safe and knowledgeable about the system. He doesn't gate-keep information, and even walked me through the indoor system to ensure everything is optimal. He found some major blockage issues caused by a door leading to the intake that he was shocked the other people hadn't educated me on, all while giving me solutions to it to optimize my system.In all, he found the issue when no one else could (mostly wiring) and spent every second figuring it out and walking me through it. I must admit i didn't have high hopes initially due to the previously mentioned past experiences, but he exceeded everything and made me trust HVAC guys again.10/10 Customer ********************** and Friendliness 10/10 Capability 10/10 Whatever else he could be rated on because I am beyond pleased.Review from Davide V
5 stars03/01/2024
Great service by ****** highly recommended and will call back for any other issues.
ATM Heating and Air Service, LLC Response
03/02/2024
Thank you so much ******, and if you have any further questions or concerns please feel free to call me.Review from WM J
5 stars05/09/2023
ATM provides excellent service (prompt and efficient) at a very reasonable and fair price. I cannot recommend **** and ATM enough. You will be completely satisfied. Well Done ATM! Thanks!ATM Heating and Air Service, LLC Response
05/10/2023
Thank you so much for the review! If you have any other questions or concerns, please feel free to give me a call.Review from Robert H
5 stars11/08/2022
My AC unit stop working out of nowhere and my mom recommended I give ******* at ATM a call. Best decision I made as far as AC repair goes. ******* gave me a call back within the first 5 minutes of reaching out to him about my issue. What I appreciated most was that his first step wasn't to throw me a quote, but to see if we could resolve or find the problem over the phone through minor trouble shooting. We were able to pinpoint what the issue was to give him a better idea of the type of repair I could expect. To me that screams customer service! When ******* came out the following day to look at my unit his diagnosis was spot on! He was able to repair the unit in a very professional and timely manner. Quality service, Professional individual, and an overall enjoyable experience with this company. I highly recommend you give ATM a call if you're having any HVAC issues or concerns. Thanks again for your help.ATM Heating and Air Service, LLC Response
11/10/2022
Thank you so much ****** and if you have any further questions or concerns feel free to call me.Review from Jenna L
5 stars01/31/2022
******* was absolutely great! I loved his service and learn a lot during the process as well!! 10/10 great company!ATM Heating and Air Service, LLC Response
02/10/2022
Thank You so much!!! Anytime you need any more assistance, just call.Review from Jennifer Q
5 stars10/03/2021
What outstanding and excellent service we received from this father-daughter duo. He was quick to respond, able to do same-day service, and didn't at all overcharge for the work he did for us. He explained things to us clearly, using no jargon. He helped us understand our system and what steps to take should something go wrong. For our duration here in Jacksonville, we will be using no one else but him. 10/10 would highly, HIGHLY recommend!!!ATM Heating and Air Service, LLC Response
05/09/2022
Thank You so much for the review and if you have any more questions, feel free to call.
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