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Find a Location

Lush libra beauty studio has 1 locations, listed below.

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    Business ProfileforLush libra beauty studio

    Beauty Consultants

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1205 Hargett Street STE 7, Jacksonville, NC 28540
    BBB File Opened:
    4/26/2023
    Business Management
    • Business Owner
    Contact Information

    Principal

    • Business Owner

    Customer Contact

    • Business Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/26/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Eyebrow studio destroyed my eyebrows. Before leaving we rescheduled to 'fix' them. 3 hours later she rescheduled, then made the statement "I ordered this stuff off the internet the mail says it'll be delivered today. I'll let you know if it comes." By 2pm I scheduled someone else to help fix which Lush Libre agreed to cover. I completed the first session and sent her bill and told her I had another session in June to continue so I asked for a refund. She still owes me $250 for the service NOT provided satisfactory. She said something about 150 coming back to me but not the full 250 due to running costs and losing client time. She then said that I signed some legal binding document to that effect. I reminded her that her customers were not responsible for her running costs, especially if they've permanently disfigured her face. I was blocked on both personal and professional pages. I've since had 1 session of tattoo removal it only took about 1/3. I'm in so much pain about to go to the emergency room and I can't even message the original TATTOO ARTIST because I'm blocked. This complaint would not allow me to upload documents. My email is ******************* where can I send these photos to? 'Unexpected error has occurred".
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    Customer Reviews

    0 Customer Reviews

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