13 Customer Reviews
Review from Cindy P
1 star05/09/2024
Wish I'd read all these prior to ordering. Item came late and after the event I ordered it for. They will not refund. I'm stuck with a stupid expensive tshirt that I will never wear for anything else. Errrr.Review from Brad S
1 star12/12/2023
Terrible quality and even worse customer service! When I requested to return the garment, they told me to damage it. I initially told them I would not intentionally damage the garment, but after a month of trying I finally complied. I then sent them the photos and followed their instructions, but never heard from them again. Save your time and money!Review from ZLATA J
1 star10/25/2023
The product I bought does not look like the photos on the website - there are no ears and the eyes are on the back of the hood instead of the front. It also has a synthetic smell and feel to the fabric. The XL also fits too tight. Please allow a return. We do not like the quality of the product.Review from Ken B
1 star10/11/2023
Ordered a Halloween costume for my son 17 days ago haven't received tracking number or any type of response even after 3 emails $102 for a printed sweat shirt and sweat pants was way over priced but was willing to pay to see him happy. STAY AWAY FROM THIS RIP OFF WEB SIYEReview from Duane T
1 star10/03/2023
We ordered a shirt and they sent us a completely different color. They refused to correct it and said they sent us exactly what we ordered. They will not answer their phones.Review from Sydney P
1 star08/11/2023
Complete scam. They will never send your items and refuse to send a refund to me. DO NOT ORDER FROM THIS SCAM COMPANY.Review from Ryan M
1 star03/27/2023
Placed an order for a printed T-shirt. It took a LONG time (I was sent a tracking number, but no activity occurred for weeks and the return address was listed as "****", so they're likely operating through overseas labor). The back of the shirt was not printed as shown on the website. I left a tame review indicating this, and they reached out to ask for pictures so they could "resolve the issue as best we can".After I sent the pictures, they responded saying "we have manufactured your order according to the original information we received". I replied with a screenshot of their own site showing that the back of the shirt was incorrect, and they said that because there was a hoodie being sold with that design, that I should have seen that a hoodie (I was never interested in purchasing a hoodie, so obviously I never clicked on a hoodie) had that design and showed the back.Scam website, questionable overseas labor practices, and oddly aggressive "customer service". Avoid at all costs.Review from Loren L
1 star01/31/2023
Placed a large order on January 14. Received message they had my order. Have not heard anything since. Generic message sent back to me multiple times when I have emailed them and have tried to call number only receiving voicemail.Review from Ruth H
1 star01/26/2023
This company is a Big Rep off!!! There is no customer service department you can call. I never received my order I've been asking for my money back and I received Nothing. No call, no email about what happened to my package and where is my refund.
Hozzify Response
01/29/2023
Dear ***** Our customer service has sent you a tracking number for your order. Through checking, we are able to see that your order was delivered in or at the mailbox at 10:12 am on January 20, 2022 in CAREY,OH 43316. Could you please help us to check it? If we can be of assistance, please do not hesitate to contact us.Review from Tamara C
1 star01/06/2023
Placed an order on 12/18/22. An email was received saying thanks for the order and offering a coupon but had no tracking or order number information. Since then, nothing has been received. I have called several times, but get a voicemail, that leaves much to be desired. Not sure where the positive reviews on their website have come from, because this feels very much like a scam. I have not been able to find any information on the LLC parent company. I've reached out on the 'contact us' page. So far nothing in responseHozzify Response
01/29/2023
Dear ******, Our customer service has sent you a tracking number for your order. Through checking, we are able to see that your order was delivered in or at the mailbox at 9:43 am on January 13, 2023 in ***** *****, PA 19082. Could you please help us to check it? If we can be of assistance, please do not hesitate to contact us.
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