ComplaintsforJohn's on site Repair and service
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Complaint Details
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Initial Complaint
08/01/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I hired the mechanic to do a wheel bearing replacement. He told me he would come to me and requested that I buy the parts and he would put them on for the cost of labor. He came to the site to do the job. He started off jacking up the vehicle in the wrong spot and damaged the nut. He then proceeded to remove the c-ring from around the bolt and loosened the nut on the bearing and damaged the nut by not having the right socket. He said he would have to go get the right socket and he would be back to finish the job. He partially tightened everything back in place and left never returning to finish the job that he started. Costing me a wheel alignment, bearing replacement, nut replacement for starting a job that he didn't finish.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.