4 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Will L
1 star04/17/2024
The service technician, Ray, is outstanding. He does a great job of explaining the scope of work, shows-up on time, and leaves the job site as clean as he found it. However, the company completed took overcharged me for a routine job. Jacksonville Heating Contractors did the original install at my house 5 years ago and I have trusted them to provide service whenever there has been a problem which has unfortunately been about yearly experience. The needed to replace an evaporator coil that was under warranty. I understood I would need to pay for the labor and refrigerant but to my surprise was a bill for $2,496. After the work was completed, I did a little research on the average cost for this service was between $1,300 and $1,700 which included the new part. The technician completed the service in about 3 hours. I hate to move on from this company because of the quality of work by the technician but simply cannot afford to overpay by hundreds of dollars. Respectfully submitted,*************** ************************************************************************Review from Kandice J
1 star09/05/2023
Worst care ever. They deleted the reiew I left. Refused to work, refused to fix things. Cost $300 in labor to install a part they installed first before claiming they didnt install it. Showed them proof. And they upcharged labor fee.Review from Robert L
4 stars05/05/2023
The tech ,( *******************************), who came to my house on May 5,2023. Was a very knowledgeable and courteous man willing to answer any questions you might have, and make sure you understand everything before he leaves.Review from Manuel G.
5 stars02/09/2022
I would like to sincerely thank both ***** at Service and their Tech ******* for doing such a stand out job. My 86 year old mother's HVAC Blower Motor went on the fritz at the worst possible time. It was freezing outside.******** came the same day on service call, look at the problem and gave some couple options. I don't know how they did it, but they were able to get us a replacement motor the very same day at half the price others had been quoting us.
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