![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforABA Rental Properties
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/20/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
**** ****, who owns several houses in **** ***** ** ****** rents out rooms under the name of ABA Property Management. However, I only heard about AB Property Management and ABA Rental Properties Inc. I do not think ABA Property Management is one of them. I rented a room from her in summer of 2022. She charged me 200 dollars cleaning fee which is not mentioned on the lease. She said my toilet was clogged and deducted 300 dollars from my deposit. However, my toilet had no problem before I moved out. I have no idea how it got clogged. The broken drawer and window have been ignored for three months. She went into my room and did renovation in the unit when I was not in the unit without 24h notice. She renovated the room next to mine without giving me 24h notice also and the noise level has been higher than 70dB. I found this unit on Airbnb but she asked me to sign the lease privately in order to avoid the transaction fee Airbnb will collect. Also, she said the amenities would be the same as the amenity list on Airbnb but the bed size was different and she refused to change it. My lease ended on 09/16 and I moved out at 8:30 am on 09/16 but she said I occupied her room on 09/16 and asked me to pay for it. There were two light bulbs that burned out two weeks after I moved in and she deducted me 50 dollars for it from my security deposit and refused to show the receipt of the 50-dollar light bulbs.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.