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ComplaintsforAdizan Transport LLC
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Complaint Details
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Initial Complaint
02/14/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
February 2021 ************ purchased 2 vehicles that were picked up by Adizan Transport LLC from ***** to *******. With contract and instruction sheet the driver needed to take pictures of the vehicle on the forklift before loading them on trailer. The driver took pictures after the vehicle was loaded on trailer. From pictures it was noticeable that the cars were not loaded correctly-loading multiple cars on trailer require correct position and to be secured strapped to avoid damage during transportation. One of the vehicle was loaded backward also with only 2 straps instead of 4. As expected one vehicle was damaged during transportation. Once arrived at ************ we saw the damages and requested the insurance policy information from driver before unloading it from the trailer. Driver refused to provide the insurance information and started to scream lots of uncensored words and discriminating us. Very unprofessional. Local sheriff was called to aid us because driver wanted to leave with our purchased cars. After lots of back and forth ,************ decide to open a claim with his insurance and the claim was approved for 2054$ in damages. But their deductible was higher then the amount estimated and Adizan Transport refused to pay. The insurance company closed the claim due to the deductible not being paid and suggested to contact Adizan Transport LLC. They were not opened to negotiate this matter and ************ is looking to recover the losses due to this breach of contract not complying with covering the damages during transportation. Not advising to do business with this company.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.