Business ProfileforGo Flooring, LLC

We had Go Flooring install *** in our entire home. We had issues arise like when they were trying to replace the sub floor in the master bedroom they cut the water pipe that I ran to the parts store and fixed that and I didn't complain to the company. But we had them return on September to repair a piece of flooring in our kitchen. They pulled out the refrigerator and pulled up the *** to repair the floor(pic 1) you can see there was no damage. They finished, and pushed the refrigerator back in and left. 6 months later we noticed the floor in front of the refrigerator getting soft so we called them back to look. The men showed up and agreed it was soft so they struggled to pull the refrigerator out and got in the space, seen a small amount of water on top of the *** and couldn't figure out where it was coming from until he ran his hand down the water line and pulled up the *** to see the extensive damage to the sub floor. There was puddles in spots and they continued pulling the *** to see how far it went. They then went outside to call their boss, came back in picking up the *** and looking for the water line, I already took (pic2). They said their boss ****** told them to leave so I called ****** and he said they will no put in a claim, that we could have moved the refrigerator ourselves and punctured the line(my wife and I are both disabled) and for us to put it through our home insurance. They left is with a wet saying floor, no *** in the kitchen and a molding subfloor and cabinets (rest of the pictures).We can not match up the cabinets, they are molded and falling apart now. I had to pay penalties on my 403b for withdrawing it early and will have to pay penalties in next year's taxes because I had to pull it out early Cabinets we ordered@ ********** almost $10k The counter tops $2,800 And a contractor to rip it out replace the plywood and install the cabinets $6,800.