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Find a Location

Restoration Group of the Triad has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforRestoration Group of the Triad

    Fire and Water Damage Restoration
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers carpet & rug cleaning services; as well as duct cleaning services.

    Business Details

    This is a multi-location business.

    Find a Location

    Restoration Group of the Triad has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      Kernersville, NC 27284-4002
      BBB File Opened:
      6/1/2006
      Years in Business:
      26
      Business Started:
      1/1/1998
      Business Started Locally:
      1/1/1998
      Business Incorporated:
      2/11/2004
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Chem Dry of the Triad
      • Triad Clean, LLC
      • Chem Dry of Greensboro
      • Duct Restoration Cleaning of the Triad
      • Chem-Dry of the Triad
      Business Management
      • Mr. Ron Nichols, President
      Contact Information

      Principal

      • Mr. Ron Nichols, President

      Customer Contact

      • Mr. Ron Nichols, President
      Additional Contact Information

      Fax Numbers

      • (336) 996-1631
        Primary Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Preparing for and recovering from flooding

      Customer Complaints

      0 Customer Complaints

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      File a Complaint

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Erin C

      1 star

      01/10/2024

      RGT was recommended to us by our insurance company after our house fire in September 2022. After we were initially told it should only take 6-7mnths to complete, we didn't move back in to our home until October 2023. Communication was very lacking in the beginning until we got our insurance company involved again and they were about to give us a new contractor. We told insurance to hold off on the new contractor because we were so far into the project, but in hindsight we now realize we should have accepted the new contractor. We have been in the house for almost 3 months now and are having so many issues with the quality of work done. The house was only 1 1/2 yrs old before the fire and we did not have any issues with the house or quality before the fire. Now with the repairs, we have crown molding separating from each other and the wall, several nail pops, and the paint job quality looks like a 2yr old did it. I am in the process of contacting my insurance to request that they not use them on any other customers and to see what we can do to get our issues address because I do not feel confident in getting RGT to fix them!! I dont even feel they deserve a 1 star rating.

      Local BBB

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