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ComplaintsforSoak Creek Farm
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Complaint Details
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Initial Complaint
06/08/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
*********************** the owner of the company provided false information regarding a horse that he vouched was sound and broke. I knew this person and trusted him to find a horse that a kid could ride. I paid $2800 and when he brought the horse to me its was severely malnourished and he told there is nothing wrong with the horse except he needed a little food. I messaged him 24 hrs later about issues I noticed that were concerning. He had an excuse and told me again that there was nothing wrong with it. I made appointment with a vet only to be told the horse is in his mid 20s, severe arthritis, possibly lame on the right front hoof, has a neurological condition on his hind end, and something wrong in the left eye. The horse is no sound to be ridden. ***** said that both he and his young daughter both rode him and said there was nothing wrong with him. ***** will no longer speak to me after informing him of the issues. I have all text messages where he said he rode the horse and being very broke.Initial Complaint
04/05/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I purchased a week worth of horse camp and my daughter went one day of camp and the business owner texted me and said that camp was canceled and she would be refunding me the remaining money for the remaining 3 of camp. And she never did as she stated and hasnt to this day.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.