Business ProfileforCounter Top Logistics

I am writing to the work ethic of **********************, President, for the failure to return an initial deposit as agreed upon during a business transaction. Phone Number ************ On Sept 2, 2023, at approximately 2:00 PM, ********************** visited my residence at ***************************************************, for the purpose of providing a quotation for countertop replacement. Following his assessment, ************ verbally quoted a price and demanded a deposit of $4,000.00 for materials only, which I paid in cash amounting to $********.Subsequently, on Sept 4, 2023, ************ informed me via lan line at ************ that the price had increased by an additional $700.00. After negotiations, it was agreed upon that the initial deposit would be refunded in full due to no material being ordered. However, despite repeated assurances, ************ has failed to return the deposit as promised.Instead, ************ has continuously postponed the refund, providing various excuses such as cash flow issues and requests for address reconfirmation. Additionally, he has made baseless accusations regarding negative reviews, which are unrelated to the return of my deposit.This letter constitutes a formal demand for the immediate return of the initial deposit totaling ********. Failure to comply with this demand within ******************************************************************************************************************************** addition to any additional damages and legal costs incurred.I urge ********************** to take this matter seriously and fulfill their obligation without further delay or excuse.Please acknowledge receipt of this notice and provide confirmation of your intention to return the deposit as requested. ******************* contacted me via text message, demanding the removal of the review under threat of slander consequences. I want to emphasize that ************ has been negligent in returning my deposit since mid-September 2023 despite numerous attempts.