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Find a Location

Finfolk Productions, LLC has 1 locations, listed below.

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    Business ProfileforFinfolk Productions, LLC

    Online Retailer

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    308 S Poplar St, Lincolnton, NC 28092-3324
    BBB File Opened:
    7/5/2019
    Business Incorporated:
    1/28/2014
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Abigail Roberts, Manager
    • Ms. Bryn Roberts, Manager
    Contact Information

    Principal

    • Ms. Abigail Roberts, Manager
    • Ms. Bryn Roberts, Manager

    Customer Contact

    • Ms. Abigail Roberts, Manager

    Industry Tip

    BBB Tip: Smart shopping online

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    River A

    1 star

    10/27/2022

    Unfortunately, Finfolk sends lots of products that they do not check for quality control. And that is not even the worst part. They censor all their social media pages so anything negative said is removed and the user is banned. I have personally spent over $4600 on their products, and I have received tails with scales falling off out of the box. I also had to pay to join their "Pod Squad," then they removed me once I emailed them about a product that ripped. Every time I have reached out to them regarding a quality control issue, they have brushed it off, blaming someone else, and then not done anything about it. I think their issues are because the twins **** and **** are so young and don't have a lot of customer service experience. I also have a friend who spent over $30,000 in tails with them, and who was also banned because she spoke out against a tail she received that was not cured properly and was sticky. Uncured silicone is NOT safe. They will censor and shun anyone who even offers so much as constructive criticism, and this is not what a good business owner does.

    Local BBB

    BBB of Southern Piedmont and Western N.C.

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