Customer ReviewsforJack's Towing & Recovery Service

Have a tow driver on camera removing the charger from the vehicle i parked at the gaston county visitor center . Then proceeds to place it in the vehicle he towed there. Also the audacity to try and steal my charging adapter

This company came to a birthday party I was having and started towing cars from a doctor's ****** next door. He put a sign up saying no parking after the lot was full never gave anyone a warning. The owner ******** was so disrespectful he was cussing my customers out. Putting his hands on his private shaking it at the customers and at the same time saying cuss words to them. He put boots on about nine cars and would not take the boot off until each car owner gave him $300. We asked him for a contract from the doctor's ****** saying that he was able to tow out of the doctor's ****** he said he didn't have the contract with him. But we have him on camera putting the sign up 20 minutes before towing cars. The owner ******** is very dirty. Also one of his tow truck drivers has been arrested for owning a chop shop and stealing cars. His name is ************************* he also pulled a gun out on one of the customers. The cops that were on scene told us to go take a warrant out on him for pulling a gun because they seen him do it put it back in his console cops ran the numbers on it the gun it did come back clean but told us to take a warrant out on him. The cop got us his name and number so we could proceed with the warrant.

This company is full of it my son had my car and it got towed for "illegal parking" so my son only had his debit card and $100 he told the guy that he would pay him $100 but he wasn't trying to hear that (tow truck driver) and if he was smart enough he could have had $100 in his pocket. Fast forward so the tow truck driver got smart and said he has to pay $300 right now and if I take it to the shop it's going to be more..so me as a parent I call the towing company and the guy said for you to get your car back it's going to be $560 and I went to **** and he said you need to come since you're the owner of the car I was like man I just had surgery on yesterday and I can't come out he still insisted that I came so that was a real struggle for me to get there. To rap it up this company needs to get investigated or shutdown because they are true crooks I'm a firm believer the more you take the more you loose! If it was an option for no stars I would do it and the 2 white guys that works there apparently don't have a voice of their own because the owner is something else and they just go with the floor...they have horrible reviews everywhere I did my research. But it is definitely ok because they are going to tow the wrong person car one day and it will be over!

I called here today to get information on how to pick up my brother-in-laws vehicle. A disrespectful representative answered the phone and proceeded to yell at me and cuss me out when I politely asked how I could pick up my brother-in-laws vehicle. He told me that my brother in laws ID was invalid (which it isnt) and needed his vehicle registration. My brother in law provided this information and still was NOT able to pay and pick up his vehicle. The individual I spoke with is a racist and has no respect for people. He is a scammer who is looking to make a quick buck from the people.

Booted our truck parked bobtail. charged a 1000.00 to remove the boot. While on the phone with the driver he tried to rush the situation saying it goes up the longer he sits there. Granted there was a sign and the driver failed there. This is clearly a racket and the approach the driver as bullies.