2 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Lance B
1 star03/08/2024
Went to their office for a civil matter (mudslide from neighbors drive). The attorney they assigned repeatedly told me he had researched and found SEVERAL cases like mine and court wouldn't be needed and everything would be handled during mediation. The lawsuit he **** up was full of factual errors. I went King Law's office to complain about the mistakes and was told that it was just "the way it had to be legally written". Days before the mediation I get a call from King Law stating they had "parted ways" with my assigned attorney and at the mediation I find out the the "precedents" the attorney had spoken of didn't exist. The only case precedent that applied to me was completely different and my suit was a failure because of the EXACT THINGS I COMPLAINED ABOUT IN KING LAW'S OFFICE. Now I get billed every month, but don't even know who my current attorney is. I called Monday to contact them, have yet to receive ANY reply. I'm a retired mechanic, I don't know legal matters, I went to King Law for professional help, they have never even answered the original question I asked, "what are my legal options"? If you are a Veteran or Senior citizen avoid this Law Firm at all costs.Response to King Law's response. I have tried repeatedly to talk to their customer relations for YEARS without success. I have complained repeatedly over the last three years about their assigned attorney and his mother (his assistant), and their only response is to drop me. King Law has now dropped me as a client after taking over $16000 from me with no result. They dropped me as a client because of the bad review. They have their money and that's all they care about.Review from Wayne m.
1 star10/18/2023
We hired this law firm in Oct 2021 after the death of my mother to contest a will. Her original will in 2009 was changed in 2015 by a granddaughter. Asking for mediation ( that was never addressed). Suggesting a settlement offer .( never addressed) the attorney or staff did not return calls, phone appointments were never completed. Over the course of years they charged about $14,000. And withdrew from my case without notifying me. Only found out by asking about a charge. A staff member sent copies of charge. The reason was because I asked the same questions. And that was because they never address them. They made mistakes on documents and would not correct them.The were only interested in receiving payments.Never in my life have I experienced such unprofessional service. Would advise no one to seek help from this law firm.
King Law Offices, PLLC Response
10/22/2023
King Law values your feedback. Due to state bar regulations, we are unable to publicly respond to case-specific details or even acknowledge who is or isn't a client. However, our client relations team and leadership care about your experience and would like to speak with you privately. We certainly want to do our best to navigate the legal journey and find a solution that works for the client. Please reach out to ***************************** at ************, Option 2, Extension ****, or by email at ********************************************************** We care about your experience and want to know how we can improve. We would appreciate the opportunity to discuss at your convenience.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.