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Find a Location

M and R Motors of Marion, LLC has 1 locations, listed below.

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    Business ProfileforM and R Motors of Marion, LLC

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1100 Rutherford Rd STE 100, Marion, NC 28752-4812
    BBB File Opened:
    9/16/2021
    Business Incorporated:
    11/23/2020
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Brian Rector, Member Manager
    Contact Information

    Principal

    • Mr. Brian Rector, Member Manager

    Customer Contact

    • Mr. Brian Rector, Member Manager

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/22/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I had just sold a vehicle for cash on Aug. 31 and was looking to get into a vehicle pretty quickly. I saw a 2007 ***** CRV for sale at M&R. I set up a time to look and test it and was in later that day (Sept. 1). I checked the oil. It looked fine. We drove it **** miles around the block, with no engine lights or anything. It accelerated and shifted fine. ***** showed me the vehicle and didnt say much during the viewing process other than offering that it was a one-owner vehicle. He really presented no other info.Decided to pull the trigger on Sept. 2. M&Rs out-the-door price was $6,500. I had driven about five miles away from the dealership after paying cash and a check engine light flipped on. I bought some cat-system cleaner and put it into my tank when I filled up, hoping it would clear the light. It did not. I grabbed an OBD scanner the following week and the code flashed for bad knock sensor. This code had obviously been cleared because I can almost guarantee that the knock sensor didnt go bad in the four minutes from the dealer to the highway. Took it into a shop to get it fixed. That was $110 for parts and labor. While it was there, I asked them about a clunking noise the car was making. They diagnosed it as bad struts. Looking underneath the wheel ***** at the front struts, the spring-like part that covers the metal shaft was ripped and falling off on both sides. Ordered a set of struts online for $170 and paid another $100 to have them put on. Mechanics have also diagnosed worn ball joints, tie rod ends and sway bar links. All parts of the suspension make the vehicle unsafe and noisy. Power steering is also leaking fluid. None of these issues were relayed to me during the viewing process. An as-is paper was signed, but these issues should have been revealed in the car description, ******** marketplace listing or word of mouth from the salesman. They were not.Messaged M&R on ******** with a professional message and have gotten no response.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Lisa B.

    1 star

    08/31/2021

    Very Very Dishonest people. I bought a vehicle from them after being assured their mechanic had looked at it and only one small thing wrong. Well a week after buying it I had to put in $ 1200.00 to get it back running and gonna have to put another $600.00 in it to keep it running . I had contacted them and they were very very rude in the texts. I understand that car lots only know so much about a car but DO NOT GIVE OUT FALSE INFO JUST TO SALE A CAR. So after it's all said and done, I will have put just as much in the car after I bought it then what I paid for it. I reccomend this Car Lot to NOONE! If you google the buisness there are other bad reviews alot similar to mine. There is a pattern to this Buisness and i hope somethings done so nobody else gets screwed by their dishonesty!!! Ridiculous & Dishonest Buisness!!!!

    Local BBB

    BBB of Southern Piedmont and Western N.C.

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