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Find a Location

Deck Plus, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Deck Plus, LLC

      3122 Fincher Farm Rd STE 100-530 Matthews, NC 28105-5466

      BBB Accredited Business
    • Deck Plus, LLC

      1201 Four Lakes Dr Matthews, NC 28105-1720

      BBB Accredited Business

    Business ProfileforDeck Plus, LLC

    Deck Builder
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/27/2018

    Years in Business: 6

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Deck Plus, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Deck Plus, LLC

        3122 Fincher Farm Rd STE 100-530 Matthews, NC 28105-5466

        BBB Accredited Business
      • Deck Plus, LLC

        1201 Four Lakes Dr Matthews, NC 28105-1720

        BBB Accredited Business
      Location of This Business
      3122 Fincher Farm Rd STE 100-530, Matthews, NC 28105-5466
      BBB File Opened:
      6/11/2018
      Years in Business:
      6
      Business Started:
      7/12/2017
      Business Started Locally:
      7/12/2017
      Business Incorporated:
      7/12/2017
      Accredited Since:
      6/27/2018
      Type of Entity:
      Limited Liability Company (LLC)
      Number of Employees:
      8
      Alternate Business Name
      • Deck Plus
      Business Management
      • Mr. Marcelo Pinheiro, Owner
      Contact Information

      Principal

      • Mr. Marcelo Pinheiro, Owner

      Customer Contact

      • Mr. Marcelo Pinheiro, Owner

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/11/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      This company has a license number on there website, however the ******************** informed me that the number on their website belongs to **************** They said this company does not hold a license. I was originally told permits did not need to be pulled for my outdoor patio. As they progressed along, we kept addressing many safety concerns. I have photos of them unethically dumping cinder block remnants as a short cut to leveling the property. Portions of this patio are 41 above the ground. I paid them the first check on June 9, and they are still not done. I also believe the electrician should have pulled a permit too. The lights dont work due to overloading the system. My front landscaping lights that we have had for years, no longer work. The total cost is $22,882. I am not going to pay the remaining balance until proper permits are pulled, and this project is inspected upon completion. A wall should be added to any section above 30. I would also like an adjustment in the pricing. I consider the contractor agreement null and void, as they have a **** AND S.C. license number on their website.therefore permits should have been pulled.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jim D

      5 stars

      05/22/2022

      Every phase of the project was perfect! We used Deck Plus to add an attached covered and screened porch with an additional open deck. It started with **** who came out to meet with us, discuss our project and work with us to develop a plan that was within our budget. Then our project manager **** met with us to go over every phase of the project. The communication regarding when each phase would be started and completed was awesome. He let us know when materials would arrive and when each person would be on site and what they would be doing while they were at our home. If something changed, he always let us know ahead of time. Construction was quick and top notch. Ananais and the other carpenters were extremely skilled, professional and their attention to detail was amazing. When construction was complete, **** met with us again to make sure all aspects of the project were completed to our satifsfaction. We love our new space and we cannot thank Deck Plus and their team enough for the incredible new addition to our home.

      Local BBB

      BBB of Southern Piedmont and Western N.C.

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