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Find a Location

Metrolina Eye Associates has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Metrolina Eye Associates

      4101 Campus Ridge Rd Matthews, NC 28105-5077

    • Metrolina Eye Associates

      724 Arden Ln STE 120 Rock Hill, SC 29732-2995

    • Metrolina Eye Associates

      8816 University East Dr STE C Charlotte, NC 28213-4109

    • Metrolina Eye Associates

      6237 Carolina Commons Dr Indian Land, SC 29707-6014

    • Metrolina Eye Associates

      630 Comfort Ln STE E Monroe, NC 28112-6493

    Business ProfileforMetrolina Eye Associates

    Ophthalmology
    Multi Location Business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Metrolina Eye Associates has 6 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Metrolina Eye Associates

        4101 Campus Ridge Rd Matthews, NC 28105-5077

      • Metrolina Eye Associates

        724 Arden Ln STE 120 Rock Hill, SC 29732-2995

      • Metrolina Eye Associates

        8816 University East Dr STE C Charlotte, NC 28213-4109

      • Metrolina Eye Associates

        6237 Carolina Commons Dr Indian Land, SC 29707-6014

      • Metrolina Eye Associates

        630 Comfort Ln STE E Monroe, NC 28112-6493

      Location of This Business
      4101 Campus Ridge Rd, Matthews, NC 28105-5077
      BBB File Opened:
      10/5/2009
      Years in Business:
      19
      Business Started:
      9/1/2004
      Business Started Locally:
      9/1/2004
      Business Incorporated:
      9/1/2004
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 200401094 for this business, issued by Medical Licensing Board, NC

      These agencies may include:

      Medical Licensing Board, NC

      PO Box 20007

      Raleigh NC 27619

      (919) 326-1100

      https://www.ncmedboard.org/

      BBB records show a license number of 2079 for this business, issued by Optometry Examiners Licensing Board, NC

      These agencies may include:

      Optometry Examiners Licensing Board, NC

      109 N Graham St

      Wallace NC 28466

      (800) 426-4457

      Type of Entity:
      Limited Liability Company (LLC)
      Number of Employees:
      42
      Alternate Business Name
      • Metrolina Eye Associates, PLLC
      Business Management
      • Dr. Ivan Mac, CEO
      • Dr. Jason Berkebile, Owner
      • Mr. Charles Blotnick, President
      • Ms. Stephanie Grove, Practice Manager
      • Mr. Larry High, Practice Administrator
      • Ms. Erica Jewett, Director of Accounting
      Contact Information

      Principal

      • Dr. Ivan Mac, CEO

      Customer Contact

      • Dr. Ivan Mac, CEO
      • Dr. Jason Berkebile, Owner
      • Mr. Charles Blotnick, President
      • Ms. Stephanie Grove, Practice Manager
      • Mr. Larry High, Practice Administrator
      • Ms. Erica Jewett, Director of Accounting
      Additional Contact Information

      Fax Numbers

      • (704) 334-6175
        Primary Fax

      Phone Numbers

      Website Addresses

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/05/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      ** 2022 feel at work and damaged my glasses. I paid for a refraction. That doctor did not do a proper job. I could not see we the glasses that I had waited months to receive. I went back and they decided to remake my glasses without doing another exam which I thought was unprofessional. I cloud not see with the new glasses after waiting months to receive these glasses. At my next appointment with my regular eye specialist I brought the glasses an explained the matter. He referred me to a different doctor in the practice to do the refraction. Before leaving I spoke with the staff asking for a refund on the exam and glasses from the previous doctor. I was assured by the staff at the Rock Hill location that they would have the proper person contact me. They did not. Today I show up for my appointment and they demand another $59 for this exam. They forced me to pay it not be seen. This is unprofessional and unacceptable behavior. I like my eye specialist but until I am refunded all these charges plus the 18% interest I have been paying my credit card company this is going to be an issue. I am still in the waiting room over 30 minutes past my appointment time so this visit is not starting off well but I will give the new optician a chance. But shading I should not pay for the bad refraction or the glasses from 2022.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Hanna K

      2 stars

      05/02/2022

      I was a new patient. I needed a new prescription. The visit was fine, the staff were professional but it has been the customer service post-visit that has been subpar. I never received a code to get into their patient portal and there is no way to reset without the initial code. I called and left voicemails numerous times in order to get my prescription. I like to shop around and know that the glasses offered in the store were more expensive than what insurance covered or that I wanted to pay. I left three voicemails and never once have then returned my phone call.

      Local BBB

      BBB of Southern Piedmont and Western N.C.

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