Business ProfileforBuzz Away Squirrel Removal

On 11/2/22, a man & woman inspected my attic. After the woman told me I have squirrels & mice. She gave an estimate of $1000 to place galvanized metal on my soffits. She said they would add on mice treatment (setting traps) for free for a year. I agreed and they begin working. Afterwards she said a one way tunnel (a rolled up makeshift piece of metal) was left under my shingles for the squirrels to exit and that they would then return to remove it & seal that area after a few days. I then asked if there was a prevention measure that could be taken, such as a repellent, she said "No if she had something that worked, she wouldn't still be doing this, & would be a millionaire". I signed the contract, to which I questioned at the time of signing because it had various services marked that I didn't receive and she assured me that her notes would describe what work was performed and to disregard it. I paid in full & they left. I then received a text on 11/8/22 to follow up and I stated I still heard noises. They said to give it a few more days. Over the next few weeks I continued to tell them I still heard noises. For only a short period I didn't hear it. On 11/27/22 I texted that I am hearing it again & got no response. On 12/23/22 (nearly 2 months after their initial visit) I asked about the tunnel being removed & sealing that area, they said after the holidays they would come to remove it. I requested photos of their work as I never received any. They haven't sent me any & made excuses. They also didn't include sanitation of attic, which I learned should be included after wildlife removal. I got 2 other wildlife companies to do an inspection and both stated there is no evidence that I ever had squirrels (chew marks, entry points, squirrel insulation trails, droppings, urine etc), only evidence of mice & stated the work Buzz Away did is ineffective and wouldn't do what it's meant to. They also located areas that were missed completely that should have metal installed.