89 Customer Reviews
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Review from Maryellen L
5 stars07/09/2024
********************* is a Godsend. He is an amazing problem-solver and expert plumber. Call ER first! **** saved me $5K by taking the time to diagnose and fix the problem, instead of trying to sell me a new tankless water heater.
ER Plumbing Services Response
07/15/2024
Hi *********, we're thrilled to hear that **** was able to diagnose and fix the problem, saving you $5K. It's wonderful to know that his problem-solving skills and expertise made such a positive impact. Thank you for your high recommendation and kind words. If you need any more assistance, our team is always here to help!Review from Linda C
5 stars06/21/2024
I really happy with ER Plumbing, the technician was professional and personable. He analyze the problem, made recommendations and began the work promptly. When that option failed, he recommended another method and proceeded after my approval, and it worked. He was very considerate of the area he was working in and cleaned up where he worked. I have enjoyed having ER Plumbing work on my plumbing issues and the technicians they send. I would highly recommend the company and their crew of techs.ER Plumbing Services Response
06/24/2024
Hi *****,Thank you so much for your thoughtful review and high recommendation of E.R. Plumbing and our technician. We're delighted to hear that you appreciated his professionalism, personable approach, and considerate work habits. It's great to know that he was able to effectively address your plumbing issues, providing and executing solutions efficiently while keeping the work area clean. Your satisfaction and continued trust in our services are incredibly important to us, and we look forward to assisting you with any future plumbing needs.Review from Julie S
5 stars06/14/2024
Prompt and professional service with clear details and options to remedy provided.ER Plumbing Services Response
06/19/2024
Hi *****,Thank you for your positive feedback about the promptness and professionalism of our service. We're glad to hear that the clear details and options provided met your expectations, helping you make informed decisions about your plumbing needs. Your satisfaction is important to us, and we look forward to continuing to provide you with excellent service.Review from Jerry K
5 stars06/14/2024
Needed plumbing fixtures replaced in our 23 years old house. Called ******** and she got us an appointment for the next day. ******* came out, listened to our needs, asked appropriate questions and provided us with a reasonable estimate. After accepting estimates and buying fixtures, ** and ****** came out the next day. These guys were the picture of professionalism. Explained anything that needed to be explained and answered all of our questions. Finished in a timely manner and cleaned up after themselves. Will certainly call them again if the need arises.ER Plumbing Services Response
06/19/2024
Hi *****,Thank you for taking the time to share your detailed and positive experience with ********, ********************, ******, and our team at E.R. Plumbing. We're thrilled to hear that from the initial call to the completion of your project, everything was handled efficiently and professionally. It's great to know that the team was attentive to your needs, provided a reasonable estimate, and executed the work to your satisfaction while maintaining cleanliness. We appreciate your willingness to call us again for future needs, and we look forward to continuing to provide you with excellent service.Review from Carl R
5 stars05/20/2024
Excellent! Your representative carefully checked the location we showed him. He promised to send us addresses of some locations near us where we may see biobidet toilet / bidet fixtures. He checked our apartments electrical panel. Advised will have some expenses for work beyond the installation, such as bringing electrical power to the exact location.ER Plumbing Services Response
06/19/2024
Hi ****,Thank you for your excellent review! We're pleased to hear that our tech provided thorough service by checking your specified location and assessing the necessary preparations for installing fixtures. It sounds like he was diligent in ensuring you have all the information needed, including potential additional expenses related to electrical work. We appreciate your feedback and are glad you were satisfied with the advice provided. We look forward to assisting you further with your installation needs.Review from Rachel J
5 stars05/03/2024
****** did a great job! He was knowledgeable and he represents your company very well! I would recommend ER plumbingER Plumbing Services Response
06/19/2024
Hi ******,Thank you for sharing your positive experience with ****** and our team. We're delighted to hear that his knowledge and representation of our company met your expectations. Your recommendation is greatly appreciated, and we look forward to continuing to provide you and others with high-quality plumbing services.Review from Mason M
5 stars04/30/2024
ER plumbing did a great job on replacing my backflow preventer valve. Product and work was of superior quality. The office was very responsive and communicated well with dealing with my leak. They were very friendly, professional and informative when they came out to do my repair. Will be using them again in the future.ER Plumbing Services Response
06/19/2024
Hi *****,Thank you for your positive review of our service and the work performed on your backflow preventer valve. We're glad to hear that the quality of both the product and the workmanship met your high standards. We appreciate your comments on the responsiveness and communication of our office team, as well as the friendliness, professionalism, and informativeness of our technicians. We're delighted that you plan to use our services again in the future, and we look forward to continuing to provide you with excellent service.Review from Roger M
5 stars04/10/2024
***************************** is awesome. Very honest and knowledgeable. Please thank him for coming by to visit ** today.ER Plumbing Services Response
06/19/2024
Hi *****,Thank you for sharing your appreciation for ******'s visit and the service he provided. We're delighted to hear that his honesty and knowledge made a positive impression. We'll make sure to pass along your thanks to ******. Your satisfaction is important to us, and we're here for any future needs you may have.Review from Michael Z
5 stars03/18/2024
Great/Outstanding ******************* Prompt in arrival Quick to assess problem Explanations for any delaysER Plumbing Services Response
06/19/2024
Hi *******,Thank you for your positive feedback and for highlighting the outstanding aspects of our service. We're pleased to hear that our professionalism, punctuality, and quick problem assessment met your expectations. We appreciate your understanding of any delays and our efforts to communicate clearly about them. Your satisfaction is very important to us, and we look forward to continuing to provide you with high-quality service.Review from Todd&Claire B
5 stars02/16/2024
If I could give more than 5 stars , I would, our techs were professional, worked efficiently, and left no mess. They completely explained what they were doing and answered all of our questions. I would not hesitate to recommend this company to friends and neighborsER Plumbing Services Response
02/19/2024
Hi **** and ******,Thank you for your glowing review and willingness to recommend us beyond a 5-star rating. We're thrilled to hear that our technicians' professionalism, efficiency, cleanliness, and thorough explanations met your expectations. Your satisfaction is our top priority, and we're glad we could provide you with a service experience worthy of recommendation. We appreciate your trust in us and look forward to assisting you, your friends, and neighbors with any future plumbing needs.
Customer Review Rating
4.96/5stars
Average of 89 Customer Reviews
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