Customer ReviewsforRide Now Motors

I dont recommend buying a car w/ this company, very unprofessional. paper tag expires in a week on 5/9/24 and they have yet to process my information on 4/29/24 stating we have 30 days to do so . they also dont have a 24hr turnaround if youre not satisfied with the vehicle, so make sure youre definitely satisfied before signing any paperwork. I had to miss work on my first 12 hrs of owning the vehicle because of an issue they knew of prior but didnt inform me of before making the purchase of the vehicle. the issue was of the ignition being switched so my key didnt unlock my doors and i had to call a locksmith to do so which resulted in a full day of work being missed. the company did pay for a new key fob and i didnt not have to pay out of my own pocket. I feel as if they are unprofessional because when i called to complain about the car and trying to return it, I believe I was on speaker because I heard employees laughing after every comment i made. I will be so excited when I am able to get rid of this car and end dealings with this company!

********************** purchased a vehicle on 04/09/2024 in ** we have 30 days to process her tag. She has called week after week regarding her tag. We have advised her we have by law 30 days to register her vehicle which she does not understand. We gladly took care of her issues on the same day she had the key issue which was something we did not know about til after the fact.  We DO NOT put phone calls on speaker phones, its just an echo in the building.  *********************** is just upset due to the fact that she wanted a different radio in her vehicle because she just does not like the one it has (OEM).  She went to get an estimate for replacement on an OEM radio that works but did not suit her lifestyle and it was costing her over $1000 for her taste.  She is also a SC customer which means she will have to pay her Personal Property Taxes 1st, email the receipt to dealer so they can go and process her tag in SC DMV.  She wants a tag that I am unable to get until she provides the receipt for.  

Terrible Experience ! & I was referred.. I dont recommend this rude a** company to anyone go to CARMAX! They showed me so much love there and I got into the vehicle I wanted less miles and lower down payment. Didnt need a co signer either with my bad credit keep in mind an employee at ridenow said that. They tried to belittle me and they kept my **** hold fee talking about no refunds wasnt even a whole 24 hours. It was transferable but wasnt refundable! Sorry company and false mission statement!

In regards to ************************* review, I have complete footage to where no one in this office was RUDE to her as she says. She committed and signed to numbers that were all explained to her before she even signed the document and gave her deposit to hold the vehicle... Yes she did leave $1000 to hold vehicle for a pick up date of 02/10/2024. She then came back into the office and sat down again and restructured the deal to make it more feasible for her and she then agreed again on the 2nd set of numbers given to her. NO ONE tried or belittled her at all, we explained all numbers and process to her and were very forward and honest with her. False mission is when you are not explained numbers and hide stuff from the customer which we DO NOT DO... Deposits are Non-Refundable as it is explained to customers before we even accept the deposit. What ********************* is saying is FALSE.

Bought a vehicle from them on 9/27. It hasnt even been a full month yet and they towed my car and said I owed them *****. I needed to pay for my tags and because of that they took my car. Ive read my contract and it never stated that Id get my car taken for tags. Because of that they took my away my loan. That makes no sense to me. My first payment isnt due until next month. This place is a scam. The woman I talked to was rude as ever. I will be fighting this and talking to my lawyer and reporting you every chance I get.

******************* purchased vehicle on 09/27/2022 a 2016 **** Fusion. She had a deferred payment of $505.00 that was explained to her at the time of closing, signed contract. We called her on various occasions, sent text and email and no response back. Yes she is now 16 days past due and was repossessed on 10/25/2022 due to breach of contract. I was not rude to ******************** she just didnt like what I had to say in regards she is needing a payoff.

The ABSOLUTE WORSE!! I purchased a 2014 Dodge Avenger 9/9/22 my down payment was $1200, there was a $600 fee for Taxes, Tag, that was to be paid 9/23/22 . Well on 9/23/22 I was on my way to work and my car started acting funny, it was idling high so I called Ride Now good thing there was a warranty on the car. So my car is towed 2 weeks to the day. I was informed it may be 2 or 3 weeks in the shop! "Ok well how am i suppose to get to work"...that was my question since there's no loaners & the Dodge dealership doesn't have any. I was informed they don't provide loaners. Ok well since $600 was for Taxes and fees I'll need to use that to get back and forth to work and home. They gave me 10 days which was 10/03/22 I informed I don't get paid until 10/6/22 can I pay then. Young lady said she'll have someone contact me and let me know. Well I never heard anything. So my car is ready on 9/30 I go pick it up & the mention of $600 10/3 I again stated 10/6 is when I get paid no one said anything against that. Well 10/5 I go outside from work and can't find my car. Im thinking I know they didn't come get my car for $600 and my car payment is not due until 10/7. Well they did and ****** (she's apparently the ** for both locations) who has to be the rudest, noncustomer service, unprofessional, nasty, sarcastic no compassion what so ever individual I've come across with ANY business. Informed me that I'd have to PAY OFF the car $14,***.** plus $550 repossession fee. So I asked my car was repossed for $600 Taxes &Fees. She informed me that in ** you do not have to be informed of a repossession but I haven't even paid my 1st note yet. How can you put that on my credit and I haven't paid ANYTHING towards the actual LOAN. I asked if I could please pay $600 plus my note ****** informed me again of the payoff. So I asked would I receive my $1200 back Ms.***** ******** said NO. So You're gonna resale that car Charge me for it and probably do the same to someone else. I feel as

****************** defaulted/breached her contract. Please read your contract. Contract clearly states if default on your loan 10 Days plus you are liable to pay payoff.

This place is full of lies and deceptive paperwork. I bought a car from her and within a month lights started coming on in the dash. I called and ******* the salesman told me if the lights come back on to let him know and they would take care of it. A week later my engine light, abs, brake and traction light all came on and stayed. I called and reported it and ******* told me I have to pay to get it fixed. I even would have to pay for them to run a diagnostic test on the car and the would keep it for 5 days. What the h*** kind of s*** is this. They sold me a lemon. If I'm not mistaken, their lemon laws against this s*** I will never recommend anyone to this place to get swindled and I am going to take further action on *******, the mechanic and the business. I need this resolved asap crooks.

Customer purchased vehicle from ******************** on 03/05/2022 2014 Dodge Challenger. He called back on 09/08/2022 regarding a check engine light that has came on 6 months after the fact. ************** does have a POWERTRAIN 6mnth/6000 mile warranty whichever comes first on ********************** He would have to check with warranty company to see of he still qualifies for a claim on warranty depending on what the check engine light is reading. We recommended him to have the check engine light checked and also advised him we could also check it out for him with a diagnostic fee of $120.00 and if decided to get vehicle fixed here at Ride Now Motors he would have to drop it off for 3-5 days.