ComplaintsforJ-Bear Child Development Center
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Complaint Details
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Initial Complaint
04/28/2023
- Complaint Type:
- Product Issues
- Status:
- Unresolved
The director unenrolled my kids without any notice and refused to refund any money along with slamming belongs in my hand to dismiss me.Business response
05/16/2023
This woman unenrolled her children after being absent for a month. Told the Director she was pulling them out. We filled their spots. When she could not find alternate care she wanted to return a week later and the spots were already filled. This upset her but, it was her own doing unfortunately.
Customer response
05/16/2023
I am rejecting this response because:
Social services was made aware and will be able to prove that my kids was not absent for a month. Nor was anyone told that my kids were to be unenrolled while I had paid for the month.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.