ComplaintsforCD Bowman Heating & Air Conditioning, Inc.
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Complaint Details
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Initial Complaint
11/21/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I paid *****, the business owner, $5,000 in cash on September 11th. The promise of work to be completed was the full installation of two minisplit a/c units on the top floor of my home. This included the electrical components of wiring, hanging the units, and covering the electrical work done (interior and exterior). I paid this full amount on the 11th with the promise that ***** was to return the following weekend to finish covering the electrical work (exposed black pipes on the exterior of the house). He had told me he had another project close to my house and would swing by at that time. ***** did not come by the next weekend. He did not come back until October 29th. On that day, he left the property when I was not home and before he had completed the work. Since that point, he has been unresponsive. He has not returned my phone calls. He has promised to call on multiple occasions and has yet to ever call or answer my call. I am hoping that ***** can either complete the work or give a partial refund so I can find another contractor to complete the work.Business response
12/09/2022
the delay was caused by other job in th area was pushed to a later date, should not have waited on. On dec. 5 2022 i returned and completed the job to Nicoles satisfactionCustomer response
12/12/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to my complaint, and find that this resolution is satisfactory to me.
Thank you.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.