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Complaint Details
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Initial Complaint
08/25/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
We took out a home improvement loan and Lyon financial has not released the final payment even though we were toed all the paperwork was submitted over 4 months ago. They do not call back or email. We are making payments in the $30,000 they are supposed to reimburse US.Business response
08/31/2023
Thank you for reaching out to us. We have been in communication with you and we believe we have reached a resolution. If you have any questions or concerns, please do not hesitate to call us at ************ and ask to speak with our Funding Director of Operations.Initial Complaint
05/11/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
We were completely discriminated for our age they tried to say it was due to our DTI BUT NO WAY WE ONLY HAVE HOUSE PAYMENT AND ****** A MONTH BILLS I make **** a month by myself not counting my husband's income he makes **** a month on a **** so they'd to ** after tKing 2 weeks to make a decision when they said 2 to 3 days they had ** jumping thru hoops worst company everBusiness response
05/11/2023
Lyon Financial prides itself on providing successful service for families of all ages. In 2022, we performed successfully for over 900 families aged 65 or older.
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Customer Complaints Summary
4 total complaints in the last 3 years.
3 complaints closed in the last 12 months.