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Find a Location

Butch Nantz Plumbing has 1 locations, listed below.

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    Business ProfileforButch Nantz Plumbing

    Plumber

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    279 Didio Cir, Mooresville, NC 28115-7124
    BBB File Opened:
    8/18/2010
    Years in Business:
    44
    Business Started:
    7/1/1980
    Business Started Locally:
    7/1/1980
    Business Incorporated:
    9/2/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 8408 for this business, issued by Plumbing, Heating & Fire Sprinkler Contractors Licensing Board, NC

    These agencies may include:

    Plumbing, Heating & Fire Sprinkler Contractors Licensing Board, NC

    1109 Dresser Ct

    Raleigh NC 27609

    (919) 875-3612

    https://nclicensing.org/

    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    1
    Alternate Business Name
    • Butch Nantz Plumbing, LLC
    Business Management
    • Mr. Alec M. Nantz, Owner
    Contact Information

    Principal

    • Mr. Alec M. Nantz, Owner

    Customer Contact

    • Mr. Alec M. Nantz, Owner

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/03/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Have tried to give them the benefit of the doubt (wondering if theyve had health issues, a family emergency or something else) but after no response to multiple calls, texts and messages on their website, and no update on their website, I feel a responsibility to warn others to avoid these guys altogether.We had them out a few years ago, based on a strong referral, to install new bathroom and kitchen faucets. They did great work. More recently we had a leak from the kitchen faucetI texted and they came right out the next day to fix the issuethey were great. But, a few days later it started leaking again. I reached back out, multiple times over multiple weeks/months, with multiple communication methods, and still no response. We still have a bucket under our sink to catch the leak.I posted a few online reviews, hoping they'd see them and reach out to make it right and Idgive them the benefit of the doubt and remove the reviews, but that did not happen. So I'm filing a formal complaint to help warn others and to hopefully get a refund.They did great work until they just disappeared. Were surprised and disappointed. Would not recommend using these guys.Many thanks,Damon ************ ***************************** Services: Plumbing leak detection, Plumbing leak repair, Faucet installation

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    James B

    1 star

    07/22/2023

    On April 13, 2023, ***** Nantz can by my house to give me an estimate on plumbing work. We did a walk through of what I wanted done ***** wrote everything down and told me he would get me an estimate over the weekend and call me the next week. After several weeks (no calls) I called Nantz, left a message; no return call. A few weeks later I called Nantz again and left another message, still no response. I finally wrote Nantz a letter and never received a response. I had the same experience with Nantz during Covid. As of today, July 22, 2023 I have not received any follow follow-**** Nantz is the most non-dependable business that I have ever dealt with. I would not recommend them to anyone.

    Local BBB

    BBB of Southern Piedmont and Western N.C.

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