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Find a Location

Auto Selection of Lake Norman has 1 locations, listed below.

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    Business ProfileforAuto Selection of Lake Norman

    Used Car Dealers

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    183 E Plaza Dr, Mooresville, NC 28115-8042
    BBB File Opened:
    2/11/2020
    Alternate Business Name
    • M&M Auto Sports, LLC
    Business Management
    • Mr. Jonathon K. Matos, Co-Owner
    • Mr. Carlos Matos, Co-Owner
    Contact Information

    Principal

    • Mr. Jonathon K. Matos, Co-Owner

    Customer Contact

    • Mr. Jonathon K. Matos, Co-Owner
    • Mr. Carlos Matos, Co-Owner

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/20/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Purchased a vehicle (Cadillac Escalade) on my birthday 2 months ago, the buying process was smooth. Their team was really nice on the surface and worked fast to get the deal done, however, 2 months later I see why the deal was done with such urgency as I've already had to replace a $576 throttle body and the vehicle broke down on me and my sons leaving a Hornets game, I took it to Auto ************* which is where the dealer suggested only to find out that I would need to replace a $4,900 transmission right here at Christmas time. Buyers, yes I know it's up to us to look into secondary warranties when purchasing used vehicles but it also businesses like this one to also have the integrity and not put vehicles with bad transmissions on their lot. The owner of Auto Lube &Repair even told me that he's not sure how the vehicles passed ** inspection to be sold as the transmission was clearly bad prior to me buying it in October. I've texted the salesman a video of the vehicle malfunctioning prior to having it towed asking of any prior issues with the transmission but never got a response. Not here to bad mouth just stating the facts that this situation went from decent to horrible extremely fast and it's unfortunate. I hope others have a better experience. Also, in the 2 months time I never received the registration nor tag for the vehicle that is now deemed as a lemon by ** Lemon Law.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Billy G

    1 star

    05/18/2023

    I JUST DON'T RECOMMEND THIS BUSINESS. THE ******* IS VERY ARGUMENTIVE AND ALSO VERY UNPROFFESIONAL TOO A PERSON THAT SPEND ALMOST $25K AT THE DEALERSHIP THEY DIDN'T CARE ABOUT THE AFTER FACT. WE HAD A HOSE ON THE VEHCILE THAT WAS ROTTEN AND MADE THE CHECK ****** LIGHT COME ON AFTER 5 DAYS OF HAVING THE *******. THEY GOT THEIR MONEY. ALSO MADE ** TRAVEL AN HOUR BACK AND FORTH TO THEIR DEALERSHIP JUST BECAUSE, I GOT AN ATTITUDE AND HURT THE OWNERS FEELYS.. TO GET MY TITLE PAPERWORK. SO SAD. I ABSOLUTELY DO NOTTTTTTTT RECOMMENT THIS DEALERSHIP.

    Local BBB

    BBB of Southern Piedmont and Western N.C.

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