ComplaintsforSuvidha Indo-Pak Groceries
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Complaint Details
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Initial Complaint
01/04/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
01/03/2023 This is 2nd time happened to me. They force me spent minimum $10 to use debit card or pay in cash. This is very clear what they do with cash not paying tax. Here is policy around using debit or credit card use please don’t fall for their trap. hope they educate their employees **** ***** ***** Until the 2010 federal law was enacted, three of the big four card networks (Visa, Mastercard, and Discover didn’t allow merchants to set transaction minimums as part of their Merchant Agreement with those authorized to accept their brand. American Express has always allowed merchants to set transaction minimums as long as merchants applied the minimums to all credit cards. It is important that you and your staff understand some rules imposed by the brands. As an example, Visa’s Merchant Agreement says you can’t impose a minimum transaction on people who use debit cards. While that seems simple, your customer could press the credit key when swiping their Visa debit card and your staff might attempt to impose the minimum purchase rule. Your staff should be taught to differentiate between a credit card and debit card. To make it just a little more complicated, Mastercard has rules that allow a merchant to set a minimum transaction for some of its cards but not for others, depending on the card issuer. American Express has a similar policy. Debit Card Rules The 2010 law only applies to credit card transactions. Debit card transactions are expressly prohibited from having minimum purchase amounts. Under Merchant Agreements with the card brands, minimum payments may not be imposed when a debit card is presented. MasterCard’s agreement is typical. It says, “MasterCard does not permit merchants to set a minimum transaction amount to accept MasterCard cards that access a debit account
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.