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Find a Location

Wren Plumbing and Piping, LLC has 1 locations, listed below.

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    Business ProfileforWren Plumbing and Piping, LLC

    Plumber

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    520 Abbey Fields Loop, Morrisville, NC 27560
    BBB File Opened:
    10/13/2021
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of L 32034 for this business, issued by North Carolina State Board of Examiners of Plumbing, Heating & Fire Sprinkler Contractors

    These agencies may include:

    North Carolina State Board of Examiners of Plumbing, Heating & Fire Sprinkler Contractors

    1109 Dresser Ct

    Raleigh NC 27609

    (919) 875-3612

    https://www.nclicensing.org

    Contact Information

    Principal

    • Mr. Ryan Wren, Member Manager

    Customer Contact

    • Mr. Ryan Wren, Member Manager

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/04/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I hired **** to handle the plumbing for a basement in-law suite at the address stated above. **** was hired to complete the underground, rough, and final. We had a contract in place and payment was broken up into 3: Payment 1: Down Payment/Undergrounds - $3K Payment 2: After passing rough inspection - $3K Payment 3: After passing final inspection - $3K It was discussed that at the time, **** was working for a company as an estimator (****** ************ *********), but still held an active license and insurance. He said that he would complete the job on the weekends, could take time off from work, and also had helpers. Although the permit was applied for and not received when the contract was put in place, we had discussed timeline and completion dates and that was not an issue. **** said he definitely had the availability to take on and complete the job. I had paid **** the $3K deposit and he had come for 1 day to trench and set the grinder pump (which I had paid for). He did not purchase or supply any material that first and only day he showed up. After that first day, ****'s communication became poor. He did not show up the following weekend to continue working although he said he would. He did not inform me either that he would not be there. I attempted to contact him numerous times and was struggling to get ahold of him. I was finally able to get ahold of him and he stated that he had a death in the family and would be there the following weekend. The following weekend came and he did not show up or let me know he wouldn't be there. This pattern continued multiple times. He said he would be there and then would not show up. It finally got to the point where I could no longer trust him to show up and getting a response from him was very difficult. He would not answer my calls and said he wasn't receiving my texts even though he received them and was responding to them prior to the down payment.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Eastern Carolinas

    BBB Reports On

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