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Business ProfileforT-N-T Carports, Inc.
Current Alerts For This Business
BBB files indicate this business has a pattern of complaints concerning Carport orders. Customers allege they have paid a deposit and been promised a delivery date ranging from 2-15 weeks. Customers are unable to contact the business by phone or email in regards to their orders. Customers who are given delivery date, advise the installers are a no-show with no communication from the business. Some customers that have purchased more than 12 months ago, are told there will be more cost to deliver. Some customers are offered a refund because of unreasonable delays, but the refund is never received. Other customers are told there is no refund, even for unreasonable delays by the business. On May 19, 2022, BBB submitted a written request to the business asking them to address the pattern of complaints. As of June 22 2022, BBB has not received a response to the pattern of complaints, 18 unanswered complaints or 6 unresolved complaints currently on file.
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 1050 Worth St, Mount Airy, NC 27030-4453
- BBB File Opened:
- 8/18/1999
- Years in Business:
- 26
- Business Started:
- 1/1/1998
- Type of Entity:
- Sole Proprietorship
- Alternate Business Name
- Barns.com
- WoodBarns.com Inc
- TnT Carports, Inc.
- Related Businesses
- Business Management
- Mr. Venancio Torres, President
- Mr. Jason Torres, Director
- Contact Information
Principal
- Mr. Venancio Torres, President
Customer Contact
- Ms. Estephanie Monroy, Customer Service Manager
- Mr. Arturo Lopez, General Manager
- Ms. Sarah Torres Sanchez, Manager
- Additional Contact Information
Fax Numbers
- (336) 789-4122Primary Fax
- (888) 441-4011Other Fax
Phone Numbers
- (866) 408-0361Other Phone
- (888) 812-2767Other Phone
- (336) 789-4122
Customer Complaints
127 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
06/12/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Customer Reviews
25 Customer Reviews
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Most Recent Customer Review
Kevin S
11/21/2023
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