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Find a Location

Eagle Carports has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforEagle Carports

    Garage Builders
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.09/5stars

    Average of 67 Customer Reviews

    Customer Complaints

    68 complaints closed in last 3 years

    9 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/8/2017

    Years in Business: 27

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Location of This Business
    210 Airport Rd, Mount Airy, NC 27030-7950
    BBB File Opened:
    11/30/1998
    Years in Business:
    27
    Business Started:
    6/25/1997
    Business Incorporated:
    6/25/1997
    Accredited Since:
    4/8/2017
    Type of Entity:
    Corporation
    Alternate Business Name
    • EAGLE CARPORTS, INC
    Hours of Operation

    Primary

    M:
    8:30 AM - 5:30 PM
    T:
    8:30 AM - 5:30 PM
    W:
    8:30 AM - 5:30 PM
    Th:
    8:30 AM - 5:30 PM
    F:
    8:30 AM - 5:30 PM
    Sa:
    Closed
    Su:
    Closed
    Additional Contact Information

    Fax Numbers

    • (336) 719-2091
      Primary Fax

    Phone Numbers

    Website Addresses

    Customer Complaints

    68 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/01/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Purchased a double car carport with automatic door openers. Within 6 months garage door began to malfunction and not open or Id have to repeatedly press my remote to get door to close. I emailed AND called *****************************. He sent me directions to reset the door. It did not work and he quit responding to my emails and wouldnt return my call. Told me to reach back out to him if directions did not work so he could start a work order. LIES!!! I called back repeatedly, then was transferred and spoke with some lady who informed me my warranty had expired on my door. I said no maam, it is not, ******* is suppose to be starting a work order and I need to set a day and time for them to come out and check it. The building had a warranty for 90 days, but my garage door was 1 yr warranty. She stated she had to speak with the maintenance supervisor and she never returned my calls and quit responding to my messages. It is sad to purchase something and be given the run around when it needs repairing BEFORE the warranty expires!! These people gave me the run around and now Im stuck with a flimsy garage door that seemed to be defective according to *******! $12k for a garage with defective equipment is asinine!!
    Read More

    Customer Reviews

    67 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gregory C

    1 star

    07/02/2024

    Do not do business with this company or any of it sister companies. I bought a 24x30 building in 2018. The construction has been fine so far but the metal siding is fading badly and rusting. The company claims is has a 20 year warranty for the panels against discoloration and/or rust, but they WILL NOT honor their warranty. Heck they won't even give you a customer courtesy reply.FACT- I filed a claim with them on March 18, 2024. To date, I have NEVER received a single reply from this company and I have called at least 6 times, sent a certified letter to the General Manager, contacted the BBB of NC and contacted an attorney. Still NO REPLY. So do not expect this fly-by-night company to resolve any problems if you should have a problem. I guarantee you, they will blow you off until you finally give up and quit. Eagle Carports and USA Steel Buildings are a joke and dishonest business people.

    Local BBB

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