19 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Robert S
5 stars07/20/2024
Everything went incredibly smooth from the initial quote to the finished product. Communication was top notch and I will not hesitate to work with Bull Buildings on future projects. Highly recommendedReview from Greg R
5 stars05/15/2024
The process was painless with **** he made everything easy we discussed size color by phone text and email everything looked good he kept me in the loop on the time frame and the builders showed up at 8 am on the day of setup it took 3 guys 3 days in the pouring rain to get it done they also kept in contact with me if they needed to go over anything with me then completion of building it is so nice we'll constructed everything is how I wanted it to be I will absolutely recommend bull buildings to everyone looking for a building and give them ****'s numberBull Buildings Response
05/16/2024
****************, thank you so much for taking the time to give us a good review. We appreciate it so much! **** said that you where a pleasure to work with as well and he hopes you enjoy your building for years to come! Thanks again sir, we really do appreciate it.Review from Franklin S
5 stars05/06/2024
Great people to work with! They did a great job on my garage! I would definitely use them again. Thanks ***** for all your help.Bull Buildings Response
05/07/2024
************, thank you so much for the review! And thank you for trusting ***** and Bull Buildings with your purchase, it has been a pleasure to work with you sir!Review from Taysha J
5 stars05/06/2024
Great people to work with. Couldnt be happier with the service they provided, how they explained the process, and being the liaison I needed.Review from James W
1 star04/17/2024
Go Direct with the building manufacturer don't use this "group of salespeople". To give meaning to my statement this is a group of salesmen and nothing else. They will say everything is not their fault and not on them. They will lie and tell you anything you want to hear to get you to sign a piece of paper and pay a fee. I was told numerous times that I could change "ANYTHING" up until the building was installed. This is not true. You can change small things like the windows and doors but when you start messing with their commission they will find ways to weasel out of it and then refuse to repay their "dealer FEE" (because the contract) which is what their contract means as a down payment (down payment is not for the building its for their fee). They use wording to try and deceive you. Then their salespeople only want to talk on the phone so they can deny deny deny in the end. Don't make the mistake we made and don't sign anything, don't give them any money, when they send the quote call the building company directly that you will deal with in the end and cut these guys out. They are shady and are only in this for the "Dealers Fee". You can read in all of the other ratings that are 1 star just the type of people these people are based on their replies. Every single one of them is the ole oh yeah oh yeah well you did this comment. They do not take responsibility for what they do and should not be a reputable company. 3.86 star rating is really high for this group. So in the end do yourself a favor. Go direct with the building manufacturer they all have actual sales teams and you can deal directly with the people that are responsible for their actions..Bull Buildings Response
04/22/2024
***********, as we explained to you over the phone several times, once the stamped blueprints are sent over to you the customer, the engineers contract states that they are no longer able to issue a refund as their liability on the project can not be retracted. We did offer to revise your order, even offered to move it to another company to recover as much of your deposit as possible. We are very transparent to the fact that when a order is placed, you have 3 days to receive a full refund on the deposit. After those three days have passed, we forward parts of your deposit to the licensed contractor that will over see your project and a structural engineer who **** your blueprints. Once those items have been recorded they will not issue me a refund, thusly I cant issue you a refund. The only exception is that if your building permit is denied, they will upon receipt of denial letter on county letter head, issue a full refund as a paper trail has been established that relieves their liability. This was explained prior to you making the purchase both over the phone and in writing. I am sorry that you find yourself in this position, and I am sorry that we are not able to meet your request for a full refund. We have offered to make any and all changes that you requested. We have also gone against industry standards and offered to credit 100% of your new orders deposit amount. Again I am sorry that you disagree with the terms of our industry. Building products are very different from retail purchases in this area. The law actually dictates that things are done this way to protect, homeowners, the engineer, the contractor and to help keep costs low for everyone by reducing the amount of customer perpetrated fraud that takes place in our industry. As for you statements about purchasing directly from the manufacturer, there is not a single reputable manufacturer that sales customer direct. The marketing and sells side of our industry is subbed out 100% of the time. Additionally, the men that arrive to install your building are also subs. If they make an error, they are responsible to correct it not the manufacturer as you state above. Please take the time to read these agreements, as they are serious terms and cannot be worked around in any case. Again, we are sorry that you disagree with the terms of our agreement and wish you the best of luck with your project.Review from Brian T
5 stars12/29/2023
Been working with Matt T***** on getting my new garage and he’s been super helpful and responsive with any questions and concerns I’ve had I would definitely recommend Bull BuildingsReview from Sean H
5 stars12/12/2023
24x40x10. I love it and I'd go with Bull again. Matthew Thomas did an outstanding job of walking me through the process and answering all of my questions quickly. His customer service is top notch. I got to choose from many colors and got to design where all my windows and doors went. Once I got everything ready on my end, the building showed up rather quickly. The crew was polite and worked fast! 5stars and 2thumbs up! Thank You!Review from rodney m
1 star11/14/2023
The crew that installed my building did a good job daylight to dark 24x40x12 looks nice , the only proplem is the small corner trim when raining and wind blowing rain pours in , this trim is like 1.75 on one side and 2 inch on the other , not the same size at all , and when you walk in my building the first thing you see is daylight shining in all four corners , I mean saving money going to 4 foot center to 5 foot is one but I got this building to enjoy and already spending money to have the trim replaced with 5x5 with screws on both sides , my trim only has screws on 1 side because it would buckle the trim if screwd in on both . They would not even come out and bring the engineer whom is getting the blame will not consider replacing it nor will they take it down if I dont pay for it . to be a better person , I payed for it . ordered the right trim having it installed myself for 200.00 bucks. and my neighbor seen what I was dealing with and went with another company , cannot beleave what I went through over getting my building to stop leaking .i could see a little air coming in but not water . nothing good to say about Ruby or Carson both did nothing.Bull Buildings Response
11/15/2023
Mr. ******, we are very sorry that you are not happy with the trim size on our industry's product offerings. In fear that we may have mis represented something in some way, which lead to your 1 star review, I have taken a look at several of the over 500 units that can be viewed on our website and confirmed that every manufacture that we represent and every photo that we have shown, including the one in the ad that you replied to also have L-trim by the same dimensions. I am again very sorry that you are not happy with this trim, and will be happy to reimburse you the $200.00 you spent on replacement trim. The comment above mentions the engineer and that someone tried to blame them. I think what they were trying to communicate is that we as a industry are not allowed to build these structures any way we or our customers see fit. We are required, by law, to follow the blueprints that have been prepared by a professional engineer. Any deviations, such as the one you have requested, can and in many situations will cause the structures to fail inspection as the inspectors job is to verify that the blue prints have been followed exactly as drawn. If the installation crew deviates from those blueprints in any manner, including at the request of the purchaser, we have violated the terms of our contractors lic. and can face legal action. I hope this explanation helps those who may read this understand that we answer to your local governments requirements in these situations and are limited as to our authority over them. I am very happy to see that you are happy with the building itself however and the installation crew that served you daylight till dark. I also hope that you will take some satisfaction in the fact that Bull Buildings was able to save you $2,646.00 off the purchase price of your $10,584.00 building as well as another $516.80 out of our pocket. They say that no good deed goes unpunished, and you sir are a great reminder of that fact.Review from Mike W
1 star10/20/2023
The lack of communication and commitment to time lines is why I’m writing this review. After the 4 week quite time I called to find out where my 12k garage was and when to expect it. With no call back from the project manager- I called NC Carports to told that my order would be ready 11/3 week. I immediately called back to my Pm and made him aware of the situation. He apparently called them - never heard directly back from him . On Tuesday of last week NC Carport called with a 10/20 install date. I took a vacation day to meet them since it is a cabin in the mountains- no one showed up! Around 9 ish I started calling to get a time line- Only to discover - they are not coming today. They stated may come tomorrow- on which I replied MAy?? How can you plan on May??? I agave for a time if they were coming- they could not tell me until they talked with their installer. This has been a horrible experience and I feel other customers should be aware. You basically stuck because of the no refund contract. So basically- no matter how bad or how long it takes - your at their mercy.Review from Steve S
5 stars09/20/2023
I purchased a 24 x 65 metal building. I worked with Matt H*****. I could not be more satisfied. He patiently answered all of my questions, walked me through the complete process, and even sent me samples of colors to choose from. I found the process easy, the pricing affordable, the installation was weeks ahead of the early projections and the crew did an awesome job and cleaned up after they were done.Bull Buildings Response
09/22/2023
Thank you so much for the review sir. It and your business is greatly appreciated!
Customer Review Rating
Average of 19 Customer Reviews
Contact Information
737 S Main St
Mount Airy, NC 27030-4723
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