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Complaint Details
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Initial Complaint
11/14/2021
- Complaint Type:
- Product Issues
- Status:
- Answered
I'm wanting my deposit back from this company,they told me 6 to 9 weeks & I would have my building,,it has gone beyond the agreed alloted time-frame,they won't email a response,if you try to call they don't answer? & you accredited this business ? I need my money so i can spend it where I can get results.Business response
11/15/2021
We have been in contact with Mr. ********, and he knows he still has 2 weeks left on his time frame. Also, on the 2nd page of the contract that Mr. ******** attached it states "Choice Metal Buildings is not responsible for any manufacturers, delivery agents, or delivery agents' guarantees, warranties, installation issues, delivery times, and any other unforeseen problem(s) that could arise throughout the process of delivery, shipping and/or installation. Any and all of these issues would need to be addressed through those vendors directly." We will do everything in our power to make sure the rest of this process goes as smooth as possible.
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Contact Information
826 Marshall St
Mount Airy, NC 27030-4460
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.