Business ProfileforCustom Built Structures Inc.

I custom ordered a metal shop/garage from Custom Built Structures on 3/18/24. The total amount of my purchase was $16,937.28. This did not include the 12x12 motorized door that was ordered separately, thru Custom Built Structures, with ******** Garage Door fufilling the order.(the door is additional $2195.00) ******** arrived a day early with materials, and the build went off without a hitch despite the mud they had to endure from all of the rain. Nonetheless, I was contacted by Custom Built structures to follow-up on the build and to let me know another crew should arrive in 2 weeks to install my door.The building has a total of 3 doors. 1 is installed by the original crew. One (man door) installed after the initial build and the large 12x12 motorized door pending. Its been 3 weeks since my install. When I called to check on my door, I originally go no response. I contacted my sales rep and he isn't getting any information on when my door can be delivered, it's "backordered" I called ******** door myself and got zero info. I have a 30x50 shop that's paid in full, and I can't use it because it has a giant hole in it. I cannot place anything inside as I can't secure the contents. Nobody is willing to step up and say when I might get my door or offer any other vendor solution. I just want the door I ordered or another vendor fulfill as long as I get a 12x12 motorized door so I can use my garage. This is insane. Custom Built Structures needs to make this right and get me a door by all means, please.