Customer ReviewsforTrinity Steel Structures, LLC
15 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Holli H L.
5 stars08/24/2024
Excellent job from start to finish. Loads of ********************* as I was selecting my building, thank you ******. The rest of the project after that went totally smooth. I would use this company again. Best pricing around also.Trinity Steel Structures, LLC Response
08/26/2024
Thank you so much for your kind words! We're thrilled to hear that your experience with us was excellent from start to finish. ****** is truly an asset to our team, and were glad her assistance and patience made a difference as you selected your building. Its great to hear that everything went smoothly and that you found our pricing competitive. Thank you for choosing Trinity Steel Structures!Review from Eddie Hyde
5 stars08/22/2024
Excellent work and great value for your money. Crew was very knowledgeable and very professional.Trinity Steel Structures, LLC Response
08/22/2024
******, thanks for taking the time to write a review. We appreciate the kind words. Our goal is to always provide the best value to our customers, and it's good to know you had a great experience with our crew. They are truly knowledgeable and professional. We hope to work with you again in the future. Thank you again for choosing Trinity Steel Structures!Review from Trey E.
5 stars08/12/2024
Awesome business. ****** and ******* are both great and easy to work with.Trinity Steel Structures, LLC Response
08/14/2024
Thank you so much for sharing your experience with us, **************! We're thrilled to hear that our commitment to customer satisfaction was reflected in your interactions with ******* and ******. Your feedback means a lot to us. Enjoy your new building!Review from Rev. Frank B.
5 stars07/26/2024
Trinity Steel is a first class operation. The design team is AMAZING!! They gave us great advice from beginning to end. **** is a consummate professional. He even returned calls on the weekends and while on vacation. First class operation!!Trinity Steel Structures, LLC Response
07/27/2024
Thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience with our design team and that **** was able to provide the support you needed. We take pride in our commitment to customer service, and it's wonderful to know it made a difference for you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thanks again for choosing Trinity Steel Structures!Review from Sally D.
5 stars06/24/2024
I purchased a 20 x 35 metal building with the 12 foot lean to and it turned out just beautiful. We have it right by our swimming pool and everyone that sees it is interested in who built it Seems like everyone can use a building like that. We are very happy with it. I would like to add a picture, but dont know how to put it on hereTrinity Steel Structures, LLC Response
06/25/2024
Thank you so much for taking the time to share your experience with us! We agree your building is beautiful and will definitely be sharing the wonderful images you shared with us on our social media and website. Your referrals are the greatest compliment to us! Please let us know if we can be of assistance in the future for you or any of your friends or family. Thank you again for choosing Trinity Steel StructuresReview from Chris C.
5 stars06/20/2024
Very happy with my building!! **************** was great and installation was fast and professional! If anyone is looking for a Metal building highly recommend Trinity Steel Structures LLC!Trinity Steel Structures, LLC Response
06/21/2024
Thank you so much for your wonderful review! We are thrilled to hear that you're happy with your building and had a positive experience with our customer service and installation team. Your recommendation means a lot to us. If you ever need anything else or have any questions, please don't hesitate to reach out. Enjoy your new metal building!Review from Michael Kerr
5 stars06/20/2024
From start to finish, it was a very good transaction. The crew was very professional. I cant say enough thank you.Trinity Steel Structures, LLC Response
06/21/2024
Thank you for sharing your experience & your fantastic review! We're thrilled to hear that you had a smooth and positive experience with us. Our crew strives to provide professional and high-quality service, and your appreciation means a lot to us. If you ever need anything else, we're here to help.Review from Derek M.
5 stars06/20/2024
My experience with Trinity Structures was fantastic overall! The salesman, *******, handled any questions I had for design and site layout. Be aware that Trinity is essentially a sales office which will hand the project over to NC Carports LLC. Trinity, I would give 5 stars. I'm not reviewing NC Carports but their communication is subpar. I'd give them a 3.5 stars. I know inclement weather is difficult and also trying to get a crew to have multiple projects in the same area but it results in a call that is "hey we're going to be at your house in a couple days and you need to be on site for the instillation." I have a very easy job with these scenarios so no issue for me. However, this could be a bad experience and other reviews show such if your job is not that flexible. ***************** was fantastic. I speak rough Spanish which helped as the crew leader spoke little English but these guys were fantastic! Worked like horses for 2.5 days. Even more so, we had 2 weeks straight of rain. These guys carried all materials about 100 yards to the site with no complaint! Loved these guys and we had some good laughs in broken Spanish! I'm 100% using Trinity again for a larger version of my 24x40 Row Shed! Just be aware of the hand off between Sales/Supplier/Installation and getting crew scheduled may be a little challenging locking dates in. Cost was INCREDIBLE! The steel materials and installation cost me 1k LESS than building it myself out of wood. And we all know metal will last longer in the long run after we pass. Big fan!Trinity Steel Structures, LLC Response
06/21/2024
Thank you so much for your detailed and thoughtful review! We're delighted to hear that your experience with Trinity Steel Structures was fantastic and that ******* was able to assist you effectively with your design and site layout questions.We appreciate your feedback regarding the handoff to NC Carports LLC. We partner with several manufacturers and understand that your time is important. We will definitely communicate this issue with NC Carports as an area of needed improvement to ensure a seamless experience for all our customers. It's great to know that the installation crew did an outstanding job despite the challenges, and we're glad you could connect and share some laughs with them.Thank you for your kind words about the quality and cost-effectiveness of our materials and services. We're thrilled to hear that you're planning to use Trinity again for a larger project. We look forward to working with you in the future and ensuring an even smoother process.Review from Kyle S
5 stars05/09/2024
This is a great company to work with. I had a building design in my head and **** at Trinity Steel Structures made it a reality. I made multiple changes and **** made multiple renderings without any hesitation. He was very easy to work with and we got one awesome building. His installation crew was top notch and made it a reality. I couldn't give enough stars to show how pleased I was with the whole process. Highly recommend this company if you are looking to build a building.Trinity Steel Structures, LLC Response
05/13/2024
Thank you so much for taking the time to share your experience with Trinity Steel Structures! We're thrilled to hear that we were able to bring your vision to life and provide you with an awesome building.At Trinity Steel Structures, we strive to ensure a smooth and collaborative process for all our clients, and it's wonderful to hear that **** and our installation crew delivered on that promise. We understand that every project is unique, and we're always ready to accommodate changes and adjustments to ensure that the final result exceeds your expectations.Your recommendation means the world to us, and we truly appreciate your trust in our company. Should you need any assistance in the future or have any questions, please don't hesitate to reach out. We're here to help!Review from Jacob A.
5 stars05/09/2024
Very good company. Showed up 2 weeks early for original time to install building and had mine put up in 1 day. Very easy to contact and get infoTrinity Steel Structures, LLC Response
05/13/2024
Thank you for sharing your experience with us! We're delighted to hear that you found our services to be efficient and reliable.At Trinity Steel Structures, we understand the importance of timely delivery and installation, and we're so glad that we could exceed your expectations by completing the project ahead of schedule.Our team takes pride in being easily accessible and responsive to our customers' needs. Whether it's answering questions or providing updates, we're committed to keeping the lines of communication open throughout the entire process.We appreciate your feedback and your trust in Trinity Steel Structures. If you need assistance in the future, please feel free to reach out. We're here to help!
Customer Review Rating
Average of 15 Customer Reviews
Contact Information
108 Springdale Dr
Mount Airy, NC 27030-8609
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