![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforForever Home Puppies
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/02/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I placed an order for a puppy and provided the deposit. Once they had the money, they stopped being communicative. They are refusing to give my money back even though they were no available to provide puppy on day of pick up. They state on their website that they are BBB accredited and they are not. They are also advertising puppies with incorrect ages and that are found on other websites. I want my 300 deposit back because they did not do as agreed.Initial Complaint
12/20/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
We contacted Forever Home Puppies, made an appt to buy a puppy, paid a deposit that we were told via text that was refundable. Upon arrival, this was a private home and not a business. The lady that answered the door told us that there were no puppies and we were the 2nd ones to come in the last few weeks. When we contacted the number (multiple times) to request a refund, there have been no responses. This website is 100% SCAM and should be taken down. I doubt we can get our deposit back but it is a fraud and others need to know not to trust them.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.