Business ProfileforMayberry Campground, LLC

On 17 Jan 24 i made a camping reservation at Mayberry campground for our 34 foot rv. I was initially assigned site 6 and paid a $50 deposit. After reviewing the campground map I didn't care for that location. i called the campground to see if there was another site available. The only site was 71, so I took that one. When we arrived on 9 Jun 24 and went to the site, to my dismay it was too small for my RV. A camper from accross the road came over. He looked at the site numbers and argreed that 71 was to small for my RV. I went back to the office and explained the situation. According to their records that site would hold a RV of 42 feet. Nobody offered to go to the site to verify my claim. They offered to see if another site was available, but frustration on my part had set in and I asked for a refund of my deposit and called another campground which had a site available. The lady in fhe office said she could not authorize the refund and that I would have to talk to ***** (not sure of the spelling) the next day. ***** called me the next day and we discussed the situation. She agreed to give me a $50 refund. However. the credit card I used is no longer valid and has been replaced by another card due to issues with questionable charges. I called ***** today 17 Jun telling her I had not seen a credit on my credit card. She said the submitted the request but it was voided and did nothing more. She said the ONLY way they could give me a refund was to the original card I used. This policy is totally absurd. Since ***** agreed to a refund, request you require Mayberry Campgound to provide me a refund by some other means.