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Find a Location

Tommy Guns USA, LLC has 1 locations, listed below.

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    Business ProfileforTommy Guns USA, LLC

    Gunsmiths

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1458 Charles Raper Jonas Hwy, Mt Holly, NC 28120-1269
    BBB File Opened:
    7/18/2023
    Business Incorporated:
    2/2/2017
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Jeffrey Glen Abernathy, Member
    Contact Information

    Principal

    • Mr. Jeffrey Glen Abernathy, Member

    Customer Contact

    • Mr. Jeffrey Glen Abernathy, Member

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/18/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    I was unhappy with the sights on a *********** ******** pistol so I took the firearm to ****, Owner of Tommy Guns USA. I asked him to do two things. Replace the sights with a set of ***** adjustable sights, and set the trigger to 4 pounds pull. He told me the rear dovetail would need to be "remilled" and he'd order the *******. After he checked the gun he said I needed a new bushing. I agreed as long as the new part did not alter the pistol at all. The gun is shooting great and I wanted the ability to swap out the part if I had any issues with the new bushing. He said that wasn't a problem. After paying him $374.59 for the work, I take the pistol out to test. The results were horrible. The trigger was far too light to be safe, (I had to change that), the rear sight was adjusted all the way down and the pistol was still shooting high at 25 yards. I tried the old bushing to see if this was the problem, and found out the pistol was now inaccurate with the old part. So all three thing he did were poorly done. He did offer to "guarantee" his work, but I felt he did such bad work I can not longer trust him not to make it worse. And his responses to any contact got more vulgar, angry and offensive including a vulgar video and the reply to the other ******* report. (attached) I took the firearm to a local gunsmith, (copy attached) and he said there was nothing he could do about the sights because the rear dovetail was milled crooked. Making the firearm permanently ruined. He also advised me that the sights were not *****, but from a company called *** sights. I am seeking compensation for the cost so far to me. I can provide receipts for cost.Cost to me was:$804.35 for the pistol.$35 transfer fee $374.59 charged by *************************** $1,213.94 total cost
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