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Find a Location

Express Floors has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Express Floors

      111 W. Nashville Drive Nashville, NC 27856

      BBB Accredited Business
    • Express Floors

      PO Box 8772 Rocky Mount, NC 27804-6772

      BBB Accredited Business

    Business ProfileforExpress Floors

    Floor Installation
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.74/5stars

    Average of 23 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/6/2014

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    We do it all here at Express Floors LLC! If you are looking to install new flooring we offer tile, hardwood, vinyl, and carpet flooring. We also offer carpet cleaning services to keep your carpets looking new. Looking to remodel? We can give you the kitchen or bathroom of your dreams and help you transform your home.

    Business Details

    This is a multi-location business.

    Find a Location

    Express Floors has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Express Floors

        111 W. Nashville Drive Nashville, NC 27856

        BBB Accredited Business
      • Express Floors

        PO Box 8772 Rocky Mount, NC 27804-6772

        BBB Accredited Business
      Location of This Business
      111 W. Nashville Drive, Nashville, NC 27856
      BBB File Opened:
      1/28/2014
      Years in Business:
      17
      Business Started:
      1/1/2007
      Business Incorporated:
      10/17/2012
      Accredited Since:
      2/6/2014
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Express Floors of Rocky Mount, LLC
      Contact Information

      Principal

      • Mr. Richard "Adam" Williams, Owner

      Customer Contact

      • Mr. Richard "Adam" Williams, Owner
      • Ms. Cassie Morris, Office Manager
      • Ms. Jennifer Williams, Office Administrator
      Additional Contact Information

      Email Addresses

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/24/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      I went to express flooring, picked out flooring in the warehouse and then changed my mind. I went back and picked out flooring again spoke with *****. She told me how much the price was and gave me a print out of the price I went to the bank and got a cashiers check and took it back then it was taking a while I called several times for **** and he wasnt available. I was inquiring about moving furniture I became very frustrated when I was told ***************** we have bent over backwards for you. I have paid and at that point I wanted to cancel they told me it was non refundable I had not signed any contract and they have never ***** over backwards or did anything but at this point provided poor customer service.
      Read More

      Customer Reviews

      23 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Adam K

      5 stars

      05/01/2024

      Express floors did some work on a house I was listing for sale and did excellent work, great communication and fair prices!

      Local BBB

      BBB of Eastern Carolinas

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