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Find a Location

Collins Masonry has 1 locations, listed below.

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    Business ProfileforCollins Masonry

    Mason Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    PO Box 14813, New Bern, NC 28561-4813
    BBB File Opened:
    3/24/2008
    Contact Information

    Principal

    • Mr. Darius Collins, Owner

    Customer Contact

    • Mr. Darius Collins, Owner
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/09/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    This was done by ***** ********************************** After the first attempt on my driveway we were left with a crooked/wobbly line going down the middle, only 3 inches high, and piles of dirt remaining in the front yard that were what I assumed to be used for backfilling the edges which was never done the first or second time the crew was here and I had to personally do myself. Mr. ********************** was notified of the work that his employees did and acknowledged that it was messed up and relayed he would fix it.. his attempt to fix it made it look worse, not sure what was exactly done and my number since has been blocked. I had been reaching out to the business number and personal number with no luck for about a week and a half, Finally got ahold of him via a different cell phone and he again acknowledged that his crew had messed up the job. Says that it wasnt him that did it and theres nothing more he can do. I then reminded him that he is the BUSINESS OWNER and is responsible for fixing it if his crew didnt complete it to his or my standards and I was met with Im coming to tear it up then and hung up on. I called him back immediately to be greeted with what the f*** do you want? Im working! As of this moment I am not sure if my driveway is going to be torn apart without me being notified and refunded while I am not home during work hours. Since I last spoke with ***** ********************** I am unaware of what his intentions are regarding being refunded and the abomination of a driveway being replaced or broken up and hauled away.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Fred B

    1 star

    05/08/2024

    ***** Collins either deleted his business from ****** Reviews or changed his name online. This guy is a scam artist that leaves you with subpar results AFTER making promises. There were several ****** complaints that I am no longer able to find. He completed brick work on my property in the ***************** of **********/ ******** and left trash and other items in my yard when his crew completed the job. Would NOT pick up or return my calls when I contacted him about it. Unprofessional and does NOT deserve your hard earned dollars.

    Local BBB

    BBB of Eastern Carolinas

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