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ComplaintsforAppliance Tech, Inc.
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Complaint Details
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Initial Complaint
09/24/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This business was sent to work on my washing machine through a GE warranty. Tech came to assess problem and parts were ordered on August 11 2021. Given ok to continue use of machine. Further loss of function occurred while waiting. Contacted company on sept 23 2021. Parts still not in. Company refuses to come back out to reassess new issue. Stated they will not until previously ordered parts are in. Expressed my displeasure with this service as it's been a month and a half waiting on parts and now washer is worse. Supervisor blamed me for continued use of machine although I was told it was ok to continue use. He refused to allow me to speak to owner, threatened to cancel my order altogether, told me I lived too far away to provide quick service, told me I needed to scoop water out with a bucket and they were not going to do that for me (there is no standing water-he failed to listen to my complaint properly) then hung up on me.Initial Complaint
09/02/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I paid this company $515 on Aug 9 to fix the freezer, they charged me but never showed up or called me for updates. I called them 3 times and they dont return phone calls. I waited 30 minutes today to speak to someone, their call center says they cant get the hold of them. They are stealing from people and hoping no one follows up. Big SCAM- fraudulent business!
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.