ComplaintsforCoastal Vacation Resorts at Oak Island
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Complaint Details
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Initial Complaint
05/10/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
These photos and review is relevant to the address of 6007 W beach drive, oak island, North Carolina. ("King Fisher") Here is a picture of a giant American cockroach which this company tried to convince my husband was a "water bug". We have also seen a roach in its post larval state, which are very different than that of a water bug nymph. Non mistakable. None the less, we were brushed to the side and told it was no big deal. Upon arrival, apart from our disgusting room mates, is the AC which they request you keep at 75 degrees lest it "freeze up" if you go any lower.... (It freezes either way, just so you know) My husband has worked in HVAC for half his life, and *that* is by itself cheap and unacceptable. They offered someone to come fix it, no one ever showed and the office is now closed. I'm going to assume the next pictures you see of a MOLDY and DUCT TAPED AC tube, that might just be the root of the problem. You can smell the mildew coming off of it. Again, nothing is done, nothing is offered. The next thing being loose railing boards on each side of the back deck, again with a toddler running around. This was the very first thing I noticed and promptly blocked it with tables and chairs so she wouldn't fall off. Also upon arrival there was trash (several water bottles, and dead roaches) behind the bed on the first bedroom on the right past the kitchen. My mischievous and adventurous toddler ALSO found a dead crab under a dresser two days into vacation . Clearly there longer than we had been. Wretchedly Stinky in mid decomp. We came and spent well over $1200 to relax in a beach front house and take our toddler somewhere fun, instead we're having to be careful inside our own vacation home where she's going and what she's touching. Changed rooms so she wouldn't be close to molding flooring and breathing it in. By far the worst housing experience I've ever had. It is disgusting and unacceptable.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.