Customer ReviewsforKevin Powell's Foothill Ford

Do not buy a car from here!!! They are scammers & tacked on $10,000 after papers were signed. I turned the car back in after that! They charged for miles driven, and only gave me back half of my down payment!

If I could give 0 stars I would but then I wouldn’t be able to write a review to potentially warn others of this terrible car dealership. For starters, upon applying for a car I had told them and proved to them that I had a legal name change so therefore the loan should reflect the proper name. I was ignored. Oblivious to the fact that it would later help them to avoid paying to register the vehicle and inadvertently keeping the money i paid to have them register it. Not only that but when I asked them how I could register the vehicle I do not have a title for it was crickets. More maliciously they did not disclose to me that the car had been in a major accident. The repairs were done terribly and now I am dealing with costs I shouldn’t have to foot the bill for considering I am not the one who caused damage to the vehicle. Not only that but whoever did the repair did not put the car back together properly there is still damage to the wheel well as well as the drivers side door does not line up with the cars body. Also the windows work on that side when they feel like it and always make a loud clunk when they do work. Recalls were also not disclosed. The vehicle was previously owned by a member of their sales team, the one who sold me the car. So the person that is ignoring me is the previous owner. I am absolutely disgusted with this company and I will never ever do business with them again. Furthermore I will be contacting corporate. I have been ignored for over a month now.

My husband and I went to this car dealership. They let me try the car we were interested in and took all our information. My husband is disabled and couldn't leave our car. We were there most of the day and were finally told we needed a co-signer. We left and put them in touch with our co-digner. That was on Saturday. This is over a week later and we have heard nothing from anyone. I have called or gone by there almost everyday. We can't get any answers about anything. They refuse to return a call or talk to you. I thought Kevin Powell was better than this. We are ******* and ***** ***** and we drove from Galax, Va.