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            Customer ReviewsNorris Mechanical, LLC

            Mechanical Contractors
            View Business profile
            View Business profileBBB accredited business

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            37 Customer Reviews

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            • Harold S

              08/07/2024

              Prompt, fast and polite. Very satisfied with installation. Been a customer for 17 years.

            • Brenda S

              07/20/2024

              Great Company! Cameron was so professional and nice. He knew exactly what to do. He is a great employee for your company! This was the second time he has serviced our AC and he did a wonderful job both times. The ladies in the office are so nice too! We have used this company for many years and never been disappointed. We highly recommend this company! Thank you for always taking care of our family.

            • Ken Y

              07/06/2024

              Two new Trane heat pump systems were installed in February 2024. The price was reasonable. The installation crew was competent and professional, and completed the job in one day. Two seasonal tune-up visits were included in the contract. The first (summer) visit was performed by a similarly competent technician. Overall, the equipment and service have been commendable.

              Norris Mechanical, LLC Response

              07/17/2024

              Thank you for taking the time to leave a review, Ken! We're glad to hear you're happy with our service and your new Trane heat pump systems. We look forward to helping you keep them running smoothly for years to come!

            • Bill P

              06/27/2024

              The office was very responsive, and the technician was capable, knowledgeable and courteous. Prompt and excellent service.

              Norris Mechanical, LLC Response

              07/01/2024

              Thanks for taking the time to leave a review, Bill! We're so glad to hear you're happy with our service!

            • Cindy S

              06/24/2024

              Excellent job. Timely arrival, professional service and explained situation thoroughly.

              Norris Mechanical, LLC Response

              06/25/2024

              Thanks for taking the time to leave a review, Cindy! We're so glad to hear you're happy with our service.

            • CHARLES M

              06/03/2024

              Heath did an excellent job Customer service was quick and efficient by phone and email. The service requests were also timely, efficient, and friendly, also explained everything in detail

              Norris Mechanical, LLC Response

              06/05/2024

              Thanks for taking the time to leave a review, Charles! We're so glad to hear you were happy with our service.

            • Stephanie C

              05/23/2024

              Customer service was quick and efficient by phone and email. The two service requests were also timely, efficient, and friendly, also explained everything in detail

              Norris Mechanical, LLC Response

              05/29/2024

              Thanks for taking the time to share your positive experience, Stephanie! We're so glad to hear you were happy with our service.

            • BOB D

              05/22/2024

              Joe *** was here today. Got here on time and left about 2 hours later. We have 2 Units and a mini split. Joe was very thorough and everything appears to be working well. Thanks Joe..seya in the fall. bob************.

              Norris Mechanical, LLC Response

              05/29/2024

              Thanks for taking the time to leave a review, Bob! We're so glad to hear about your positive experience with our technician Joe, and we look forward to seeing you again in the fall!

            • Robert B

              04/26/2024

              Technician knows his business, is thorough, and completes job quickly. Most importantly he is careful to leave things back together where they belong, polite, and respectful of the house not to bring mud dirt and rain all over the floor. Norris is a wise choice for service and equipment.

              Norris Mechanical, LLC Response

              04/29/2024

              Robert, thank you for taking the time to leave a review! We're so glad to hear you're happy with our service and that our technician was knowledgeable and courteous.

            • Jon D

              04/02/2024

              I've been using Norris for 10 years and have no complaints. The office staff are very pleasant and the techs are very knowledgable. Heath is the "Trane Whisperer."

              Norris Mechanical, LLC Response

              04/03/2024

              Thanks for taking the time to leave a review, Jon! We love to hear from long-time customers and are so glad to hear you've been happy with our service over the years. I will be sure to pass along your kind words to Heath and the rest of our staff!

            Customer Review Rating

            5/5

            Average of 37 Customer Reviews

            Contact Information

            100 Freedom Ave

            Powells Point, NC 27966-9793

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            (252) 491-2673

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/4/2011

            Years in Business: 32

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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