ComplaintsforForward Air GE
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Complaint Details
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Initial Complaint
02/16/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
Hello, This is in regards to Claim ******. My fiancé and I have been trying to get this claim resolved for 4 months now and have not been able to move forward. We have been working with *************** and every time my fiancé has asked her to call me she has ignored his request. I have tried to call her in regards to this claim on multiple occasions and she claims to have called me multiple times but she in fact has not. I want someone else to take over this claim at this point and get any information from her that has already been provided to her. We have now not received a response from her AGAIN in another 2 weeks and I am becoming extremely irate over this situation. We have given her any and all information she has asked for and the claim STILL has not been resolved. I would like to get this resolved as soon as possible since I am now being inconvenienced with now being ignored. Thank you.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.