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ComplaintsforKohn-Ell Association Management Services, LLC
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/10/2021
- Complaint Type:
- Billing Issues
- Status:
- Answered
This HOA company is continuously charging fee on HOA payments while the HOA allows issues to go unresolved and unmanaged. I am concern for the community and the neighborhood. I am member of the HOA board and unable to find out why the fees continue yet no progress on any issues have been solved for over two years now.Business response
01/07/2022
Business Response /* (1000, 5, 2021/12/20) */ *******, Thank you for bringing this to my attention. Since you are on the Board you understand that much of what needs to be done is decided upon by the Board. Please contact me directly and I will do all I can to resolve the issues you bring to my attention. I do apologize that you needed to make this complaint, and promise to correct any problems.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.