Business ProfileforHolly Hill Hospital, LLC

I find it hard to believe the BBB would give this place an A+. My grandson who has suffered several traumatic events in the past few years was admitted on 5/2/2024. On 5/3/2024 he was physically assaulted by another patient on the playground. The staff didnt notify us at all. I called for my daily call and he told me what happened. His mother was on her way to the facility with his clothes when I called to inform her of the assault. When she arrived to drop off the clothes, staff said they were going to call her eventually. She demanded to see him and was allowed. He had a black eye from the assault. My daughter was assured nothing else would happen. He was assaulted again the next day by the same patient. We didnt find out until that Sunday when we went to visit and staff once again wasnt the ones who told us. My grandson stated that he didnt feel safe there. He also informed us that he had not had meds since he got there. He has severe allergy induced allergies. He takes to prescribed pills. A daily inhaler, a rescue inhaler and nasal spray. He is allergic to grass, trees and pollen. He also takes depression medication and antipsychotic medication. None of these were given during his stay from a Thursday through Monday. My daughter gave a list of medication and dosage during his intake over the phone. Not to mention he was transferred from an emergency room. They should also have sent a med list. My daughter dropped off a duffel bag full of shorts and Tshirts. He had not had a shower since Wednesday while in the emergency room psych holding. He had on the same clothes he wore to the hospital Wednesday when we visited on Sunday. He stated he wasnt given his clothes yet. We asked to speak to whoever was in charge and when asked about all of these things, they called the police on us. The Raleigh PD is a joke as well. They informed us that a judge had to sign an order for us to take him home. When we asked them how to make this happen we were told to ****** it.