ComplaintsforChill And Go Tire Shop
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Complaint Details
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Initial Complaint
04/12/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
On April 9th 2022 My Husband and I came to this location at ******************************* NC to get two tires. I was charged $93 for these two tires. We went straight home after getting those two new tires the very next day Sunday April 10th 2022 I proceeded to go around the corner to get gas and my front left tire on the drivers side already had a slow leak in it so yesterday (April 11th 2022 they were closed sunday) my husband and I returned to this location to tell the Associates about the tire leaking they charged my husband $20 for a patch we came home and now this morning (April 12th 2022 )the patch is leaking they sold us used tires and didn't check to make sure the tires were okay before putting them on our car so we have money wasted we can't get back. The patch they put onto m car did not help so my husband just gave away money for free. The workers were rude and claimed they no longer had any tires that fit my carBusiness response
04/21/2022
Business Response /* (1000, 5, 2022/04/13) */ Contact Name and Title: **************** *******************************************************************We would like to help you, but we also need more information such as your receipt reflecting the charge of $93 dollars. It's very hard for us to do anything without a transaction number at least. Thank you and have a great day. Sincerely, Chill and go Inc. ************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.