ComplaintsforCriminalRecordCheck.com
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Complaint Details
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Initial Complaint
12/03/2021
- Complaint Type:
- Billing Issues
- Status:
- Answered
Background check was ordered by my company ******************** Medical Center for employment. The check was completed. However they sent a report with a person named **************** for criminal charges in ******* GA for February 2021. The only two identifiers were the name and date of birth. This person is not me. The police have confirmed the charges are not to myself. Yet this flag by the website had my employment revoked due to their error and lack to fully investigate supposed charges to myself. I have not been **************** since May of 2011. I lived in ******** only at this time of my maiden name. I have NEVER lived in ******* GA as **************. I resided in ****** GA from November 2016- June 2017 and have not returned. The supposed charges are for a different********* ******* in 2021 which I was in *********** TN. A quick search shows a girl who looks nothing like me. I have had a clean background check to get my nursing license via finger prints in october 2021. I'm disgusted this company has ruined my employment chances and sent a false report degrading my character. I have also NEVER lived in ****. They have multiple errors and have defamed my character and cost me my job oppertunity.Business response
12/30/2021
Business Response /* (1000, 6, 2021/12/13) */ Once the issue was brought to our attention we immediately reinvestigated and updated the report in accordance with the ********************* Act. Unfortunately, there is a habitual offender in the area where this check was conducted who provided incorrect identifying information when being arrested and this information matched the information we were searching as part of the background check. We are currently working with the District Attorney's Office to get the court record corrected. The desired resolution requested as part of the complaint has been accomplished. The employer was immediately notified, the job offer stayed in place, and our understanding is the consumer has begun working for the employer. We apologize that this happened, but do not control what identifying information is attached to a court record. If there is anything else we can do to assist this consumer, we would be happy to do so. We have reached out to the consumer by phone and email, but are unsure if the consumer considers the matter resolved.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.