ComplaintsforBurger King Restaurant #866
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Complaint Details
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Initial Complaint
06/25/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
This is a COMPLAINT about the way I was treated by a Black, female employee with dark blonde braids, who identified herself as the "Manage" when I asked to speak to a Manager. After entering the Front Entrance at the Burger King Restaurant #866, located at ******************************************************** at approximately 3!45 pm on Sat, 6/22/24, I headed to a Table in the Dining area because I needed to put down my bags, and sit at a table so that I could get my Debit Card and Cell Phone out of my purse to access the Burger King *** to place an order online. I had barely been seated for two minutes when this black female I described above addressed me from the Counter area and asked me if I was going to place an order. I then told her yes, but I was just trying to get myself organized first. She then replied in a VERY NASTY, ****, AND GHETTO VOiCE that I had FIVE MINUTES TO PLACE AN ORDER OR I WOULD HAVE TO LEAVE! I have been patronizing this SAME Burger King location for the past TEN YEARS AND I HAVE NEVER had an employee at this location approach me in such a NASTY, HATEFUL way. (In fact I was last at this same location on 6/8/24, and was treated amicably and with much respect by the white male Manager on Duty, and the young white cashier who rung up my orders). After this black female addressed me so nastily on Sat, 6/22/24, I got up from the table and walked over to the Counter and let her know that I didn't appreciate her talking to me like I was some homeless person who didn't have anywhere else to go and was looking for a place to hang out. There were more words exchanged, then she went flying over to the phone and CALLED THE POLICE ON ME! When the two police officers arrived, one of them approached me and asked what was going on. I explained what had happened and was told to leave by the Police Officer, which is what I did. This unprofessional, hateful, female needs to be permanently removed from Burger King's ********
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.