Complaintsfor24/7 Lending Group
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Complaint Details
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Initial Complaint
07/25/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
24/7 lending group gathered all of my information including my social security number making it look like they were going to give me a loan and now I am receiving a lot of spam texts and emails. I want them to remove all of my information from their systems and not to ever contact me again. Thank youBusiness response
07/25/2024
We, nor our partners spam in any way whatsoever. You must e applied somewhere else as well. In any event weve removed your info from our system.
Initial Complaint
12/28/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
I was looking into a loan for relocation purposes yesterday, 12/26/2022. I was redirected to this site from *** **** ********** 247 Lending Group has several scam looking emails coming to me and is calling me several times from several different phone numbers that come up as potential scam. No one is on the other end and they hang up. I’ve emailed 247 Lending Group to take me off of everything. Please get this to stop. I don’t want this to affect me or my credit as this is disrupting my day.Business response
01/08/2023
We’ve removed your info from our system. Please note we don’t contact consumers by phone. So those calls are not from us.Customer response
01/08/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
****** ******Initial Complaint
03/07/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
I found this lending group company to get a loan. After completing application and even putting in my bank acct info account and routing number (it was required to d so before we could see loan offers) I started getting emails about loan offers and when I clicked on the offer, it wouldnt even show me a rate or how much. It started asking me questions that flagged me to be scam. I googled the company and read other reviews on sites about it being a scam and not ever seeing offers either so I immediately tried to unsubscribe to all of these emails I started getting and as soon as I unsubscribe to one another email pops up. The lending group site does not even give me an option to cancel my application or anything like that. I am afraid this might be a scam and I put in my banking act and routing number on the app process (stupid move on my part) what do I need to do to ensure they aren't able to Get into my bank account or to see if the company is legit?Business response
03/15/2022
Business Response /* (1000, 5, 2022/03/07) */ We are not a scam. We have very favorable reviews online. We don't collect banking info. I have removed your info and request from our system. Not sure what emails you are talking about as we don't send emails out like that. But I'm sure you can unsubscribe from those. Just look for an unsubscribe link in those emails.
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Contact Information
Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.