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ComplaintsforParagon Building Group, Inc.
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Complaint Details
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Initial Complaint
08/09/2021
- Complaint Type:
- Product Issues
- Status:
- Resolved
On December 29, 2020 I entered into a contract with $15,000 for Paragon Building Group of Raleigh, NC to build a custom home. This is after Paragon received a $5,000 lot fee in August 2020. The total amount paid to Paragon Building Group is $20,500 ($500 change order fee). Before going into contract, Paragon hired a 3rd party engineering co. (***) to design a drainage solution to increase impervious restrictions. At time of going under contract, we were told this issue was resolved. So we entered under contract, two months later they informed us they were not able build the house and wanted us to pay more money. Paragon is in breach of contract because they did not build the home but they took our money. I hired an attorney to assist but Paragon refused to respond or return my funds, and now they are not responding at all. In my opinion, the business has not in good faith attempted to resolve this issue. I am requesting assistance to get my money back.Business response
08/26/2021
more info from the consumer I have received a check for my deposit money back from the business. At this point this case can be closed.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.